iPhone Screenshots

Description

Free2Move carsharing is now available in Washington DC. Choose from hundreds of available Free2Move cars spread across the city for trips in and out of the District.

Registering is as easy as 1-2-3:
1. Download the Free2Move carsharing app
2. Provide a scan of your driver’s license and payment details
3. Drive

Free2Move cars are:
- Available 24/7
- Allow you to park for free in legal on-street parking, including at meters
- Fuel in the car is included
- Pay as you go per minute, hour, or day—no packages needed.
- Includes full coverage insurance
- Always just around the corner with up to 600 vehicles in the District!

Free2Move carsharing is simple:
1. Open the Free2Move app to find the available cars around you.
2. Pick a Free2Move car and reserve it for up to 30 minutes.
3. Unlock the car with the Free2Move app.

Cars are available for pick up within the boundaries of Washington DC, but can be driven and parked temporarily outside of the city boundaries.

Want to visit friends in Alexandria for the weekend? Weather just right for hiking in a national park? There's that concert in Baltimore you just have to go to? Take any of the available Free2Move cars for a trip. While outside of the home zone, the Free2Move car will be solely at your disposal. Just park the car on the Free2Move carsharing app, and unlock it once you're ready to keep on driving.

Have any comments on the app? Feel free to contact us at feedback@free2move-carsharing.com
Need help with using our service? Drop us a line at support@free2move-carsharing.com or give us a call at 844-54FREE2

What’s New

Version 1.1.13

Bug fixes
Verbiage adjustments
Added new features, pricing, and improved experience

Ratings and Reviews

4.5 out of 5
394 Ratings

394 Ratings

Lady from the Hill ,

Nice cases, not so great maintenance

The cars are fun to drive and now the app on my phone works and can unlock and lock the cars. There are plenty of available vehicles around.
However, I often find a car that has a problem like no gas or low tire pressure, or someone left trash in the car or it is not vacuumed and dirty. I understand that this is not a rental car service where the cars are cleaned in between users. I would like to use one of your cars without having an issue though.

In terms of fees, it is still expensive to use your vehicles for several hours. It would be nice if the hourly rate would drop to something manageable such as $10 per hour, once it is over 3 hrs. Thanks for your consideration.

Developer Response ,

Thank you so much for this feedback. We appreciate you as a member and are always working to improve our processes and service. Thank you for being a member!

Usna2008! ,

Altering Payment Method

Your whole system! Just got off the phone with one of your customer support representatives. The reason being, is that I called to change my payment method (expired card, different card, or a plethora of other reasons that might require this) several weeks ago, no response or call back. I also would like to note, ever other car sharing program, food delivery service, you pretty much name it... this can be all accomplished in mere minutes via their app platform. You all somehow missed the memo. Back to the subject at hand. So I called again, today, and after an short explanation of the issue and a brief moment of being placed on hold... the response was this. “Sir, in order to change your payment method a whole new profile would need to be created to include a different email.” 😳😳 My question then was, how do I know the current account will be deactivated? “Oh, once we see you have a new account, we’ll deactivate your old one.” 🙄🙄 This seems efficient. You will also note that I have not used this system since I first was told I had to call in to fix this. This poses obvious and glaring issues that I’m surprised were not addressed from the point of creation and launch of the app. I’ll just simply close and say disappointing on several levels. Also no, response required. Also, to ensure you guys are aware I’ll go ahead and post this as a review for your app so others may know not to use!

Developer Response ,

Hi Usna2008, we appreciate your feedback and are happy to announce that we've made updates to the app and you are now able to change your payment method! We appreciate your patience and hope you will give us another try!

K.Seth.D ,

Glitchy and customer service is worst than terrible

For the third time already I've had issues with ending trips after renting one of these cars recently. I kept getting an error indicating that the "car is booting up, try again later" everytime I tried to end the trip. I ended up having to call the customer support number to have them end it on their end. However, the clock was STILL RUNNING during the entire time I had to wait to be connected to a customer service representative for them to end the trip. As a result, I was charged more money than I was supposed to for renting the car.

The agent then tells me I have to "call back" and speak to someone else in order to rectify any billing issues. I emailed customer support and told them about the situation and that I needed to be charged the correct amount for the trip. They still haven't responded to me after three days.

This company provides poor service with their glitchy malfunctioning cars and will overcharge you as a result of you being inconvenienced by their garbage technology. I would recommend people use another car sharing service or find other ways to get around.

Information

Seller
PSA NORTH AMERICA CAR SHARING SOLUTIONS, INC.
Size
71.3 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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