Free2move: Rent 4+

Car share and car rental

FREE2MOVE SAS

    • 4.5 • 3.1K Ratings
    • Free

iPhone Screenshots

Description

Discover Free2move, Your Ultimate Mobility Solution!
Operating in 170 countries with 6 millions of active users, Free2move streamlines your daily mobility with its convenient services: Car sharing (taking over Car2go's self-service vehicles in the US), fflexible car rental, convenient car subscription and parking reservation.

CARSHARING: Instant Mobility, Anytime and Anywhere
Need an instantly available self-service car in your city? Free2move empowers you to locate and drive a self-service car with just one click. Choose car sharing for minutes, hours, a day, or even up to 30 days. Our app helps you locate nearby cars, unlock them, drive, and park within designated service areas with free parking included! Available in Washington with our amazing Jeep Renegade.

CAR RENTAL: Flexible Solutions for Your Travels
Planning a weekend getaway or a longer trip? Opt for a flexible rental solution with Free2move. Rent a vehicle from one day up to one month from a wide range of recent models available at airports and sales outlets of renowned brands like Peugeot, Citroën, DS Automobiles, and Opel. You'll also find exclusive Free2move offers on Hertz, Avis, or Sixt!

CAR ON DEMAND: Tailored Subscriptions for Your Convenience
Explore Free2move's medium-term car subscription offering an array of new vehicles. Choose from city cars, compact models, or road-worthy options with immediate availability and renewable subscription periods of up to 24 months. It's the perfect alternative to car ownership or lengthy rentals, with doorstep delivery in select cities including Columbus, Denver, Los Angeles, Portland, San Diego, and Washington.

PARKING SPACES: Your Ideal Spot, Anywhere You Go
Finding parking in train stations, airports, or city centers made easy with the Free2move app. Discover your ideal parking space among our 500,000 available spots across 65 countries. Enjoy secure parking facilities operating 24/7, including official airport spaces. Book your parking effortlessly in advance or even at the last minute through our user-friendly interface.

What’s New

Version 2.27.1

Bug fixs

Ratings and Reviews

4.5 out of 5
3.1K Ratings

3.1K Ratings

JCinDC ,

Useful service, so-so app

I originally left a one star review because I couldn’t get past the initial first step of reserving a vehicle for the next day. Once I tried booking nearby available vehicles on demand though, I realized the Free2Move service is actually fairly seamless. The *app* is still buggy and exasperating at times. For instance, I booked a car yesterday and when I arrived to start the car it had a completely flat tire? Like with no warning. Also at the end of a ride the “rate your ride” review prompt pops up twice for no reason. And on a couple of occasions I’ve accidentally left something in the car or forgotten to roll up a window, something people do all the time — the app really needs to account for contingencies like this, instead of forcing us to call the service line or rebooking just to roll up a window. But overall, if you’re a car-free individual who needs to get around fairly quickly and cheaply (and safely during this pandemic), Free2Move is a good choice.

ChewyyDewyy ,

Locked the car with MY STUFF IN IT!

I was renting the car for about 6 days now. This means I’ve successfully COMPLETED the verification process. I hadn’t rented until weeks after completing.
IN THE MIDDLE OF MY TRIP, they locked the car. It’s parked outside my house and I was walking to get in the car, the app didn’t have the car there. I noticed it was saying driver info failed? The butting said change info, I resubmitted mine. Even tho I live in Oregon, I’m originally from Florida. So my ID is still FL. I also took this picture when I was 22 years old and I’m now 26, with two kids later and I’ve changed my hair. So I called customer service, very friendly by the way. However, she put me on a lengthy hold just to say they think it’s a Fraudulent account!
I have car seats & my kids jackets inside of the vehicle. She say she will provide an address to pick it up from , a “list and found” and asked me to describe the items & also that I need to pay the balance before I’m provided with the address. I pleaded for someone to talk to but she said after payment my account will be reviewed. Why is there no other efficient, less problematic & inconvenient way to verify an account before lending out your vehicles? How would you feel if the dealership just locked your car because your card on file expired and your car note was a day late?? Yeah, thought so.

Developer Response ,

Hello, We are sorry for this situation. So that we can understand what happened, could you please tell us your support ticket number? The Free2Move team

Kate351 ,

Needed service, bad execution

This app drives me crazy because Free2Move cars are SO useful and I can’t imagine not having them. HOWEVER, the app is poorly designed and buggy to the point that I’m not sure it’s worth the convenience.

The first thing is not a bug but just horrible (and exploitive?) design. When you enter and leave the car you have to start and end your trip on the app. Fair enough, but a) it takes up to a minute which is a very long time in 2023 and b) sometimes you forget to end the trip on your way out and free2move has no mechanism like a notification to remind you to end your trip. Instead they’ll just allow the car to sit unlocked on the street to be stolen and charge you for entire day of rental time (about $150).

The second thing is actually a bug- on a semi regular basis (maybe once every 5-7 trips) the car just isn’t where the app says it is. Considering I normally use free2move to get to work when I’m running late or the busses are not on schedule, this almost always makes me late to work AND costs me more because I have to call a Lyft which is twice as much.

I want this app to work so badly, it’s an urban public transit user’s dream. But between the costs of human error and app error it might actually be cheaper to just buy a beater and pay for car insurance.

Free2Move please fix these glaring issues!!

Developer Response ,

Hello, we understand your dissatisfaction and we are sorry. Our team does its best to make the user experience the best possible. Regarding the automatic blocking of the vehicle, this is done to prevent any theft but is not triggered immediately to allow users to resume the journey quickly. In relation to the location of the vehicle, we go up that. The Free2move team

App Privacy

The developer, FREE2MOVE SAS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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