FREENOW - Mobility Super App 4+
Fast, secure & cheap taxi app
Intelligent Apps GmbH
FREENOW is a licensed ride-hailing and multi-mobility app in 10 European countries. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!
HOW IT WORKS - RIDE-HAILING
1. Enter your destination
2. Book a taxi or Ride near you
3. Track your driver's arrival
4. Pay easily through the app
HOW IT WORKS - ESCOOTER, EMOPED, EBIKE, CARSHARING
1. Switch to the 2-wheels / carsharing tab
2. Find an eScooter, eMoped, eBike, car nearby
3. Unlock the vehicle by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app
- Safety first, you can choose a taxi with a partition screen to allow for social distancing between driver and passenger.
- Highest quality drivers, fully licensed with all PHV drivers met and onboarded face-to-face.
- The only ride-hailing app where you can choose an electric Black cab, Eco Taxi or electric PHV every time you take a trip! Same great service, lower environmental impact.
- Convenient prebook feature on black cabs and taxis available up to 4 days in advance making planning ahead that bit easier.
- All black cabs and Accessible taxi options are wheelchair accessible for those requiring extra assistance.
STREAMLINE YOUR BUSINESS TRAVEL
Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREENOW for business account.
EASY AIRPORT TRANSFER
Book a black cab or a taxi last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREENOW pickup point within your terminal.
FREENOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Lisbon, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.
TRAVEL ALL OVER EUROPE
The FREENOW service is available across 10 countries in over 100 European cities.
If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions. Alternatively, please get in touch at https://support.free-now.com/hc/en-gb/requests/new
Make sure to update your FREENOW app. The most recent version ensures that you have the fastest and most reliable service yet.
- Bug fixes and improvements
Enjoying the app? Leave us a review.
Ratings and Reviews
Excellent service in Rome
I used the taxi service in Rome to request a car at 4:30am. I was worried about looking for a car so early on a Sunday morning so I booked the service the night before. I received a confirmation that a driver accepted the ride and felt better about it. The next morning about 15 min before the pick up time the app showed that the driver has canceled the ride. Fortunately I didn’t have to do anything. The app automatically looked for a new driver and a taxi came about a couple of minutes later than the original booking time. We could see on the map as the driver was approaching and the app showed his contact info.
Our destination was the airport and the driver charged us the flat fee as shown on the original estimate and as advertised on all taxis. There was no overcharge for the driver getting to our address as I have seen so many people complain about. The driver was nice and courteous and the car and the ride itself were excellent. I highly recommend the service.
Poor service in London
I was in UK for business trip and booked my taxi via freenow at arrival. I wasn’t too much concerned by ordering by freenow before I experienced 2 forced cancellation in UK. Already user of freenow in France, I feel ok for its service. But by arriving in UK, I tried to book taxi, for two times… all failed… For the first time, the driver seems to stop somewhere nearby and waited for me to cancel the trip. I had to do so as I need to travel directly to my office that morning. And I re-booked another trip with them, this time the driver seems to come to pick me up, but after several exhausting conversation by calls, the driver couldn’t make it to come the the location I was, which is the exit of the saint pancras international station. Long waiting after about 3 quarters, I was so very much disappointed and suffered by this experience. After my business trip in UK, I contacted the customer service for these 2 forced cancellations that charged me 12 pounds, I got a 6-pound voucher valid during one month in UK, which doesn’t serve anything for me, as I only stayed in London for a week for business reason and complaints raised after this stay. Anyway, even though I were still there, don’t have any more confidence with free mnow drivers… So… wish you luck and be careful when you book in Uk…
The app the customer sees and the app the driver sees is sometimes off
We’ve used the app 17 times to get a taxi around London and 4 of those times the pickup point was wrong. That means a low rating from the driver because they are kept waiting AND it means my bill is higher because, again, the driver is left waiting.
Last time we used the app the driver was an absolute jerk because his app showed us in a driveway to an apartment while my app showed me right in front of the imperial war museum. after trying to flag him down before he turned into the apartment driveway we walked over to him and his clock had started the second he stopped his car, not when we got in. He got mad when I refused to pay the extra fee and drove off without canceling the ride, but made sure to leave me one star reviews. My account was debited for the ride and it was an ordeal to contact the company to get my money back because you can only contact them via email or through the app, no phone number. While they did acknowledge the problem and refunded me they couldn’t remove the one star reviews from the jerk driver.
This was supposed to make our lives easier while visiting London and instead it left us frustrated, inconvenienced, and poorer.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Search History
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Search History
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Intelligent Apps GmbH
- 240 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
English, Catalan, French, German, Greek, Italian, Polish, Portuguese, Romanian, Spanish, Ukrainian
- Age Rating
- © 2022 Intelligent Apps GmbH
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