FresGO 4+

Too often this app freezes up after filling in the required information. Buffers forever after tapping submit. I wanted to report a missed pick up, hit “submit” and left my phone open on my desk. I checked it 2 hours later and it still hasn’t connected. It works less than it does.

Since the update 1 week ago, it’s taking five days for Graffiti to get removed and on the old app It was done within an hour. Either it’s completed and the app isn’t updating showing completed or they haven’t got the request at all. Hopefully this will get rectified soon because the app before was really good.

Update June 3, 2024. Getting errors when submitting that the 311 system is unreachable. When I chat with FresGo, they say they are not aware of any outages. This happens so many times it’s hard to make over request through the app. You have to go to the website which actually works. This was not an upgrade but a downgrade when they tried to upgrade this app.

I’ve had to dodge the same dozen potholes on my commute every day for the last 3 years. I’ve had two alignments and 2 sets of tires replaced in that time. Finally made a request for repairs for every pothole on my commute, and they were fixed, I swear to god, THE VERY NEXT DAY.

The app is buggy, sure, but I’ll deal with it for the power to direct my tax dollars towards making my life immediately better overnight.