The fresh&co app is an easier, faster way to order ahead, pay, use rewards and send digital gift cards. Plus, access a bounty of information right at your fingertips. View menus, check your rewards balance, track purchases and stay up to date with important fresh&co news. The fresh&co app is available in all of our NYC locations. You can purchase items at any fresh&co to accumulate points that you can redeem for rewards at a location that is most convenient for you. Your credit card information is never stored and we never sell your personal information to third parties. We are 100% PCI compliant, just like every other credit card processor. Plus, you can add a passcode lock to your free app unlike your wallet!
- Updated UI on Order Ahead screens
Ratings and Reviews
Ok app, terrible store pricing
The app is great when it works but there are two issues - sometimes the location I order from doesn’t pop up even though I’ve ordered from there several times before. And it takes 30 mins lead time to order something which I think is too much.
Re pricing, they have things on the menu, like the bec wrap for $5.95 but if you order it at the store a la carte it’s more money! I didn’t even want the cheese and they still charged me $1.50 more for the exact same item a - RIDICULOUS.
App Difficult to Use
I order lunch from Fresh & Co a couple of times a week, and they’re always great. Fast service, good food, and the people recognize me and are friendly. I have always ordered through the Web site, which is clunky but serviceable.
Using the new app, though, I encounter problems:
1. It does not sync with my existing account through their web site.
2. There’s no mechanism in build your own salad for making two of your four choices the same (double olives, for instance)
3. They’ve been promoting “order by 10 a.m., pick up by noon” for a discount, but when I tried to order my salad this morning, the app returned an error that Build Your Own Salad is not available at this time, though only after I had gone through the trouble of placing the order
I don’t like it
Why the 30 minute “ASAP” pickup estimate when you order ahead? Here’s how this always works: if I wait 30 mins to pick up my food, it’ll be cold, having sat there for 25 minutes. If I show up 10 minutes after ordering, I’ll have to wait and get told that by the always rude staff people that my food wasn’t supposed to be picked up for another 20 minutes. Can’t win, so why try? Seriously, Dunkin’ Donuts and Starbucks have no trouble preparing orders as they come in, why can’t fresh and co?
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.