Friendly’s Restaurant 4+

I think this app is great and I’m really glad that they have advance so far. The downside is that I can’t take off the toppings of the Sundaes there’s no way to take them off so I had to choose something which I am going to take off now while I’m eating it. They don’t have the option to add extra fries to my order and there’s no option to add it from the starters list either. I wrote yes I have an allergy but there’s nowhere to write with the allergy is before they cook the food they asked me when I got to the restaurant, but the food was already made and what if they cross contaminated it they would have to throw it out and make it all over again. Those of the only downside to have other than that the food is great and I was very happy.

I placed an order through the Friendlys app and apparently someone else named Carrie placed a DoorDash order when I went to pick mine up I was told it was already picked up and then they told me it was a DoorDash order, I showed the woman at the counter my phone with the Friendlys app order showing it was not a DoorDash order. I really wish I got her name because she was very nice and helpful during a very busy time for them. She retook the order and said it would be about 15 minutes and they called me when the order was ready. Me and my family already enjoy Friendlys this just made them even better in my book because they did everything they could to make the best outcome from a mistake. FYI this was the BelAir Rd location

I have had times when I would enter an order only to have It pop up after ordering thst the online ordering is not available. Is ore closing time so I know it’s not because they are closing soon. I have also had problems getting the complete order to go through. Tonight I had to add a couple things because what I ordered wasn't showing up. Had to go back and reorder everything that didn't show up first time I ordered It. I have used rewards for discounts and lost my money after the order didn’t fill
In correctly snd lost my $5. I seem to have so many problems with the site. It’s never easy. And order st least once a week sometimes twice if we decide to just get ice cream one night