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Description

Need a fast & friendly meal? We've got you covered. Friendly's online ordering lets you take that happy feeling with you wherever you go. Join Friendly's BFF Club to be the first to learn of new promotions and events and access great offers!

Download our app today to access the following features:

Restaurant Locator - Looking for a great breakfast, lunch, dinner or ice cream treat? Let us help you find your nearest Friendly's restaurant.

Online Ordering - From made-to-order Big Beef®Burgers to our famous Fribble® milk shakes, you can choose from our entire menu of mouth watering meals and fresh ice cream to go!

Friendly's BFF Club - Be the first to learn of new promotions, events and offers. Get 25% off your order when you sign up and a Free medium sundae on your birthday!

What's New - Check out our new products and promotions!

Check in - Check in to let us know you've arrived to easily redeem your offers

What’s New

Version 21.14.2021021905

We've introduced Curbside Ordering and Curbside Check-In right within the app at select locations.

Ratings and Reviews

3.6 out of 5
339 Ratings

339 Ratings

Skittleslover44 ,

More options

I think this app is great and I’m really glad that they have advance so far. The downside is that I can’t take off the toppings of the Sundaes there’s no way to take them off so I had to choose something which I am going to take off now while I’m eating it. They don’t have the option to add extra fries to my order and there’s no option to add it from the starters list either. I wrote yes I have an allergy but there’s nowhere to write with the allergy is before they cook the food they asked me when I got to the restaurant, but the food was already made and what if they cross contaminated it they would have to throw it out and make it all over again. Those of the only downside to have other than that the food is great and I was very happy.

Darkhawk0013 ,

Mediocre at best

So, the app could use a few improvements. For one, the ability to ask for extra things. Example: I order ice cream. There’s no option to ask for peanut butter sauce, extra hot fudge or extra whipped cream, etc.
Second, I order something for delivery. When they finish making the order, the app says order completed. Except the order isn’t complete until the food is in my hand. Once the food is made, it should show that it is on the way, preferably with an estimated delivery time.
Last, and this is more about each restaurant. I ordered ice cream. From the time it showed Order Complete until I received it was a little over 35 mins. Ice cream was mostly melted when it got to me. They should be able to put them in some kind of cooler for transport. The Friendly’s near me is maybe 10 mins away. So either they were sitting at the restaurant waiting for the driver, or the driver made other deliveries first with my ice cream sitting next to hot foods. I had to stick all our ice creams in the freezer for a few hours until the word “Ice” was appropriate again.

jenduv ,

Not built from a customer perspective

I used the app for the first time today. Complaint #1 there’s no place to leave a tip. I would like to tip, estate because I appreciate the workers who are willing to go in despite circumstances. I felt like a jerk for not tipping. #2 I’d appreciate knowing that the order is ready. #3 it would be nice if it included info about how pickup works. You know which location I’m at, seems like it could be location specific without much trouble. I clicked check in and it gave me a number to give my server. Did clicking it alert the store that I was there? Will someone bring it out? Should I just go in? I waited a bit and did go in. I said #XX and it clearly meant nothing to the people inside who asked for my name. Why give a number with no purpose? #4 why not prop the door open?!?!?! Every customer has to touch that same door handle. And then the bag with their food in it. I asked and was told it’s district policy that they can’t. Please explain why not.

App Privacy

The developer, Friendly's Restaurants, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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