Furbo-Treat tossing pet camera 4+

If you want to buy a camera I would highly suggest not this one. Honest review, it takes good clips when there’s activity or a person being spotted but if you want a camera that you can watch in real time, this one is probably not for you. I bought this camera because it was recommended to me, but I should have checked out some other ones. This camera app is so laggy and constantly freezing and closing the app. Super frustrating when I buy an item that can’t do what it’s made for.

Hi pawrent,

There are several factors that may cause connection issues (e.g. Furbo is offline, low Internet connection). Please connect with us through help.furbo.com and we’ll coordinate with you to resolve this issue.

Looking forward to your message.

With lots of furry love,
Furbo Support Team

Had Furbo for about two years, (but it’s worked for less than half the time). My first Furbo somehow wouldn’t connect to any wifi, it was within a month of receiving the camera so a new one was sent to me for free. The second worked for a while, then I tried the free-premium version trial. As soon as the free trial ended, my furbo stopped connecting. I’ve trouble shooted the issue multiple times with little to no success, the furbo connecting for a day then not working again for months. The only other options provided by support is to either buy a new camera or buy a premium subscription. Pretty frustrating when you already spend over $100 on a product and it constantly breaks, and the only option is to pay more. You should not have to keep shoveling out money, or need two cameras in two years. They should make better products or have a better app.

The app creators made a new version of the app that isn’t compatible with older furbo models and the support team won’t even acknowledge this, and offer no solutions. Save your money, I’ve been waiting on them to fix this issue for months and my furbo has been out of commission for almost 6months. The staff doesn’t care about you or your pet, and they just repeatedly say it has something to do with you and your wifi/ect. When in reality, it’s corporate greed trying to scam you.

Hi pawrent,

We’re so sorry that you had a poor experience with your Furbo. We appreciate you taking the time to write a review and bring these issues to our attention. If you have any further suggestions or feedback, please connect with us through help.furbo.com. Your suggestions will be shared with our development team and we’ll discuss the possibilities of resolving the issue stated.

With lots of furry love,
Furbo Support Team

I work out of my home with pets, I do daycare and boarding and training and grooming. I have two furbos, the original and the mini. They capture all of the best moments, it gives me peace of mind when I have to leave the house, and puts my clients at ease knowing they’re always a click away to make sure they’re okay. My favorite functions come with the Furbo nanny, as it alerts me whenever something out of the ordinary goes on. Thankfully I haven’t had a legitimate emergency in the home, but the alerts to alarms going off and dogs barking or whining that tell me to check it are amazing. When I’m not working and leave my dogs with a sitter, I can check in on them. I also personally love that it tells me if they’re ever unplugged, which was an immediate fire for a sitter at a point. I certainly don’t play with the safety of my animals, which makes this camera and app a must for me. Excellent camera and app!

Hi pawrent,

Thank you for choosing Furbo to keep your pup happy and safe! We appreciate the positive feedback. Your feedback is valuable to us and we are always open to suggestions. Please reach us at help.furbo.com if you have any questions, thank you!

With lots of furry love,
Furbo Support Team