Receive notification of alarms, Notify staff that you are responding, record dispositions, call for Staff Assist, and chat messages between user or group

Fusion eCall by Heritage MedCall: an add-on to the Heritage MedCall wireless emergency call system for notification on mobile iOS devices to staff members from resident alarms. Notifications can be sent to all mobile users or separated by floor or area. Append note for each notification using a canned message or a detailed disposition on why an alert was triggered. Request a Staff Assist to your location. Chat messaging between a single user or a group.

• Place a staff assist call directly from an alarm.
• Call the resident using the quick link to an assigned phone number for the resident.
• Respond to alarms which notify other mobile users and desktop application that you will be attending to call.
• Finalize call and add a canned note or type in a specific note about the alarm.

Fusion eCall is not a stand-alone application and will only work when on the same local WIFI network as the Fusion head-end equipment.

App Privacy

The developer, Heritage MedCall, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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