Future Personal Training Ratings and Reviews

This exercise app is different than all the rest. I’ve tried many of them out there. This is more than just an exercise app. There’s literally someone on the other other side of the screen (or the country ;) to keep you accountable. Matt Fleekop is the best! I haven’t missed a workout yet, and I don’t want to either. I don’t want to let my trainer down! It works for me! I think this can work for a lot of people out there. I think the monthly fee is a steal considering you get personalized programming, accountability, and almost daily interaction with a highly educated and experienced trainer. It’s unheard of. I always struggled to get started working out because I just didn’t know where to start, what to work on first, how much weight, how many reps, I’ll just start tomorrow, etc, etc, etc... After a FaceTime and getting to know each other, what equipment I have, what kind of exercise I like and don’t like, my experience level, etc, Matt set up a program for me and each week he’s pushing me harder and harder. All I have to do is open the app on the days Matt has scheduled a workout for me, hit the start workout button, and just do what it says. Best of all I’m actually doing it!

I graduated college 4 years ago and have not been active since. I’ve been trying to get back in shape for awhile and the pandemic really set me back. I tried everything - group ex classes with orange theory, peloton, hours of cardio on bikes/treadmills..you name it, I tried it. Couldn’t stick with any routine for more than a week until THIS APP. Having a coach that you actually meet with face-to-face (FaceTime) & can reach out to about workouts is game changing. My workouts are created for ME, not a generalized group like peloton does... When I’m not feeling well or run behind at work, I just send a message to my coach and they move or adjust my workouts so I can stay on track. Traveling? They’ll make workouts geared for travel too! Heads-up to the people wanting to go full throttle like I did: I started working out gradually because of my coaches advice (which is smart, I wanted to go from 0 days to 5 a week...LOL) & now I’m working out over 4 days a week! Just had our call to add even more days so y’a girl is one happy camper. New girl who this?! Only took 4 years to find this but I’m so happy I did! It’s an investment in YOURSELF, do your future self a favor & sign up 💛

I was hesitant at first to give this app a go but I will admit after my friend, Kelly, sent me her guest pass for the first month and I got paired with Sepano, my coach, it was smooth sailing from there. He was the top recommended based on the survey I filled out and I love how they showed all his credentials. I chose him off his credentials since he appeared to have extremely similar beliefs especially in holistic. The entire process thus far I trusted everything he’s said to do and in a month and a half I’ve seen major results. I get lots of compliments how good I look and Not to mention the app is so easy! It’s tied to your Apple Watch so it holds you accountable. I will say one time I didn’t wear my watch one workout and I noticed it said I burned more calories than I did when I wore the watch. I was sketched out at first but then realized the results when I measured myself. And not to mention your coach not only checks in on you after every workout but utilizes your constructive criticism to continue to create a more seamless fitness experience for you. And it’s a great app especially if you’re always on the go because it’s accessible on your iPhone. Just throw on some AirPods or share it to your Apple TV.

I was ok with the monthly subscription going from $150 to $200 because my original personal trainer was amazing. All the trainers are amazing. Once they raise the price, something must’ve happened with how they treated their trainers, because there was a mass exodus of trainers. I started the app in February had a trainer for about four months and come the change. After that, I was given a new trainer about every two weeks because everybody kept leaving the app! There was little time to build a rapport with any new trainer. They did offer two months of training free. But why bother? I start with a new trainer they give me basic workouts or the same workouts the other trainers attempted until they can review my training info. I attempted to do workouts that didn’t help or was not challenging enough for my progress this far. I am new to working out and these changes are not helping. It’s more frustrating than anything and doesn’t keep me motivated. You need to do better for your employees because they are not the problem. The app is mediocre and not as good as other workout apps available. It was the trainers who kept me coming back. Future is nothing without their trainers. You should do a better job supporting them instead of raising prices. Put more money into trainer retention and app development than into the CEO’s/managements pockets!

This isn’t just a generic workout app. My coach, Laura-Lynn, creates new workouts for me every week that target my specific needs. We have video check ins, we message every week and after every workout to make sure my goals are being met. I have some injuries and some changes to my body after pregnancy, but she’s able to work around them and help me get my strength back.

The app itself is great as well because it hooks up to my Apple Watch and Google fitness, it gives me a play by play of my heart rate throughout the workout, there are cool features while you’re working out like being able to record yourself to send to your coach to check your form, you can leaves notes about what you liked or didn’t like about each exercise, there are visualizations for each exercise and audio queues while you workout with explanations for each exercise as well. My coach leaves me messages throughout my workout to let me know if there are any modifications or where to focus my breath, etc.

I’m seeing and feeling results and it’s been about 2 months now. I highly recommend!

I was very excited about future and enjoyed the app, my trainer and the workouts. I messaged Future about updating my account details to accommodate some credits I wanted to use with the app but I was hoping not to have to re-start my membership and lose my progress and my trainer.
I messaged them a week before my subscription was set to renew. 3 days went by- no response. I messaged again with the same question. Another 3 days went by- no response. Since there was still no response I cancelled my membership so I wouldn’t be charged and restarted my membership with the credits thinking I could re-select my coach and get back on track.
My previous coach was not available with my re-started membership so I sent another email asking if I could get my coach back. STILL NO REPLY. Then a day later I see that I was charged $150 on the cancelled membership! I am beyond frustrated.

When you are paying for a personalized experience the least you expect is customer service on the other end or a phone number you can call to talk to someone. I was so pumped and excited to recommend Future to all my friends but now I wouldn’t dare recommend a company that charges $150 on cancellation memberships and doesn’t respond to any customer questions or concerns. Very frustrated and disappointed 😔

I have been working out for 20 years (sheesh that makes me sound old and I’m only 35!😂) and mostly program my own workouts. But with two kids, a dog, a husband, a full-time job, and age, it became a struggle to thoughtfully (and efficiently) program workouts and have them build toward something (rather than a random collection of workouts that am aren’t ‘training’ but just ‘burning calories and keeping infirmity at bay’). And my consistency was dwindling. Something had to change or I wasn’t going to see changes. Enter Future. Now, I’ve been working out consistently for more than a month, and it’s been according to a program made by a great trainer (Isaac) who takes into account my goals (e.g., get toned, lose the fluff, etc.) and constraints (e.g., time, old injuries, etc.) I feel great, I can see changes, and it’s so easy. I roll out of bed, open the app, and boom, there it is, an artfully crafted session to help me build toward by goals, leave me feeling energized, and give me the satisfaction of sticking with something. I can’t say enough good things about Future.

First off, shout out to my trainer Jasmine-BEST TRAINER IN THE WORLD! I struggle with consistency in my workouts—I travel a lot, and that means when I get back I’ve broken my schedule because I don’t have access to my gym or classes. When you train, if you want results, the most important part is consistency and Jasmine makes sure that I have all the tools to complete a workout anywhere. I was moving and had no equipment? No problem, she set me up with a work out using my own body weight. Now I have some home equipment, I work out with my weights. If I decide to go to the gym, she’ll tailor a workout to that situation. All the workouts are tailored to my goals and are considerate of my injuries. Plus future keeps track of all my workouts, and kind of gamifies your progress in the very beautifully designed app. And I see the progress in my body every day! Plus I can talk to Jasmine every day about what’s working and what isn’t, and she, the expert, figures out solutions for me! I love it! If you need the accountability and consistency a trainer provides, this app is for you.

After more than two years on this app I have to admit it is not sustainable. The coaches are leaving and they will be selling the software. The model just doesn’t work. During the pandemic it was ideal and helpful but now we have better options.
The fee increase to $200/month for a couple minutes a day of your coach’s attention is not worth it. Your Future coach will be balancing conversations with 75+ people. You will receive general messages and you will have to repeat yourself to get answers. The lag time in communication makes it ineffective-feedback delivered four hours after a workout, if at all.
The worst is the turnover of coaches! You get connected to someone and before you know it they are gone. I quit just before being connected with the fifth coach in 8 months!! When I have continued with a new coach the quality of my service has decreased!! I’m having to use other resources and apps to make up for the poor coaching service.
Future gives coaches a better lifestyle with more flexibility. It’s not set-up with the client’s best interests at heart! Do not expect detailed advice on weight loss or nutrition, they are strength and conditioning coaches. If you want personalized programming from a coach that really cares look local!! Find a community and friends to keep you motivated!

To be fair, I was 100% invested in the program when I started. Month 1 and 2 were good. I was happy and recommending this app to friends. After that, the results were waaaay to slow for my liking. I asked to increase the intensity a little and she went too high for me. She was super nice and really good at switching out exercises, listened to my concerns and understood my health issues. Had to pause a month due to a medical issue, but reactivated for 2 more months with the hopes to focus on weight loss and nutrition. After 2 months, I gained weight! It put me in a downward spiral I’m still trying to get out from. There was never any real nutrition coaching or guidance, something Future really marketed as a component. I don’t need to be told to google for nutrition tips or information. I tried to log back into the app, but now it doesn’t even recognize me and can’t login. Instead it asks me all the questions a brand new person would be asked. Would be nice to have a website (or even the app) to log into so I can see my past (paid for) information. Also would prefer a coach who doesn’t look like they’re right out of college. After giving this a try, I’d prefer someone with much more experience under their belt.