GAIL's Bakery 4+

Name: GAIL's Bakery
Rating: 1.2 (10 reviews)
Author: Gail's

Gail's

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- 1.2 • 10개의 평가

- 무료

설명

Introducing the GAIL's Loyalty App; perfect if you’re a regular of our bakeries.

• Scan the app's QR code with every shop to receive a digital stamp.
• If you spend more than £20, we'll give you an extra stamp.
• Collect 9 stamps and enjoy a handcrafted loaf of bread, coffee or any barista-made drink on us.

It's our little way of saying thank you.

If you already know what you fancy, you can order ahead to skip the queue and have your favourites ready and waiting.

The app also makes it easier to browse and shop online with GAIL’s.

2024년 10월 29일

버전 3.0.53

Small fixes and improvements

1.2/5

10개의 평가

Rewards and stamps keep on disappearing

It’s a mess. Stamps don’t get registered. Rewards disappeared. I had 3 last week. This week I have 2. Gail’s even sent 5 stamps as an apology for the poor performance of the app, but they never appeared!! What a mess. Tried a day after this review to claim a reward. The shop couldn’t honour it - they scanned the reward and told me it was empty and asked to scan it again. But of course, the reward had disappeared. They wanted to scan a second reward. I refused and just walked out. This is a complete disaster.

Poor Design - Inaccessible

While I am a huge fan of Gail’s food and service, I cannot recommend this app because the verification function doesn’t work properly. It will not send me a text. I am here in London on holiday from the US, not sure if the app doesn’t like international customers or numbers. Hopefully they fix it soon.

Sorry to hear you have not received the text. We can get this fixed for you ifyou get in touch: gailsbread.co.uk/contact-us/

Terrible

A great idea in theory but the execution is awful. Stamps don’t work, or disappear. I’ve had to delete and re-sign up, losing everything. Love Gail’s bakery but if they were going to have an app, I’d hope it actually worked.

We are sorry to hear you have had these difficulties. It sounds like there might have been an issue with your original account. If you get in touch we should be able to track it down and allocate you any stamps you had earned: gailsbread.co.uk/contact-us/