Galaxy Theatres 4+

This theater has become a family favorite! The staff is very helpful and extremely friendly. The seating is comfortable and I love that I can go online and pick the seats that I want. Especially for the blockbusters that are starting to come out again! I’ve ordered food at the concession stand and even had it delivered to my seat and everything we have tried there has been very good!

I’ve had this app for a long time, and I have to start by saying it is so much better than when it first started. Two major significant problems with this app right now…. Please fix!

First is that there is NO option to contact anyone on the app, about problems with the app. The theater level personal aren’t involved of app development so they cannot help me if there’s a problem either. Who is someone supposed to contact if something is going wrong in the app?

Second, and VERY annoying is that there is not option to go back to previous screen. For example: When I am looking at the movie showings for the day, then select one to read more about it-I now can only access that movie information and it’s showtimes. I cannot simply select an arrow to go backwards and continue to look at and read about the remaining movie showings. I have to select “Home” again to see the list of showings and it is back at the top, not where I left off

Finally, my app froze when I was trying to move between the upper L menu, the “more” menu and their different options.

This app used to be pretty effective, simple and easy. But for some reason they changed it a couple months ago a ugly color scheme along with many annoyances. Constantly having to log back in to your account because it logged you out or the simple fact that once you buy a movie ticket, it doesn’t always show up in the app and you have to go to your email to find it. Not only that but taking away a saved card or having no other payment methods besides having to type out your card every single time is quite annoying. I have no idea why they took a step back when updating the app.