GDO System‪™‬ 4+

I’ve had the garage door opener for 3 months now and I’ve only been able to use it twice where it has worked like it should. For those two times I was able to open the door with the app and close the door with the app. And only one time was I away from home when I did it. So here is what I’ve been having issues with. Right now it shows the door closed. I pressed the open button and it actually opened. But when I went to tell it to close it didn’t. I had to go hit the button. Before opening the door I was able to turn on and off the air compressor using the app. But after opening the door the app would not turn the air compressor on or off anymore. And now it won’t even open the door using the app. I have good WiFi in the garage. I have a wired access point in there. So good signal. Can’t blame it on that. The relay hub is within 15’ of the door. Can’t blame distance. On top of the app issues... I also tried the camera add-on and even tried two different ones and couldn’t get those to work either. I ended up putting a $20 Wyze Cam on there in place of the $85 ryobi camera. Overall there isn’t anything overly spectacular about the opener. I wanted it for the app and battery backup. There are others out there. I would suggest looking at those.

Set up is a little confusing but once it was set up it seemed to work great for a year, then I got an Apple Watch and now everytime
I try to use the open close feature on the watch it logs my account out on the phone which I then have to get out and log back in which defeats the purpose of the watch app all together, so fine I just won’t use the watch app but now I can’t even keep the door connected to WiFi, nothing has changed but now it just randomly disconnects from internet and I have to go though the entire setup again I’ve all but given up on upswing the notifications and WiFi with this door, instead I got an extra ring contact sensor to tell me if the door is closed and a Wyze cam in the garage to double check. This part is more a review on the opener itself rather than the app but anyone who has kids knows Ryobi needs to change the “lock” button on the indoor keypad. This should not be a one press and lock out all your openers. It should be an app only or very least a passcode required to lock and unlock. Way too many times I come home from work or go to leave in the morning and can no longer open my door with the car opener or the app so what is the point 🤷🏻‍♂️

The first problem is that I have to log in constantly. Keep me signed in rather than making me constantly enter my user id and password. There isn’t even an option to save the password or use touch id. when I finally get logged in it takes forever to load the GDO, and sometimes just gets stuck and clocks. This happens every time I get kicked out and have to log back in which is incredibly annoying. Also, it never completes the WiFi setup. It looks like it does because the green blinking WiFi light turns solid but I keep getting kicked out of the process and have to start over. This app is useless since it won’t complete the WiFi setup so I can’t use this for anything. When I try to troubleshoot or look at the FAQs all this app shows me is the same stupid video. When I click on a menu option take me directly to that option, don’t make me try to find what it want. I’m already annoyed and need help which is why I’m going into those sections but all I get is some stupid video about how great Ryobi thinks this garage opener is! What a waste! If you put technology out there to use then at least make it work!