Genbook Manager enables you to access and manage your Genbook account from your iPhone. You’ll have the power of Genbook in the palm of your hand:
• View and manage your appointment calendar
• Search appointments and filter by staff or date
• Book, update, and cancel appointments
• View customer contact details and notes
• Request, monitor, publish, and share customer reviews
• Enable your staff to login with access privileges set by you
• And much more!
This app is for Genbook subscribers only. Users are required to provide their Genbook username and password in order to log into this app.
It’s easy to lose revenue when customers cancel or reschedule an appointment. The new Genbook Waitlist keeps track of customers waiting for an appointment and automatically invites them to book if an appointment is cancelled or rescheduled.
It takes less than 60 seconds to setup;
- Just head to Settings > Waitlist
- Enable Waitlist
- Select the duration that you would like to exclusively reserve cancellations for customers on the Waitlist
- Select how your customers will be notified, email or text.
That's all there is to it, Genbook is now ready to help you prevent lost revenue by managing your Waitlist and inviting customers to book if new availability opens up.
Also minor bug fixes and enhancements.
Ratings and Reviews
Latest update issues
The latest update makes it very difficult when searching a name because the one you search for is to far up to touch if you pull down you still can’t touch the searches name. Very frustrating problem that is affecting iPhone 10 with latest update.
Developer Response ,
We're so sorry about that! We're working on a remedy, which should be live in an upcoming release.
I really enjoy Genbook and have used it for years, but recently I’ve been receiving multiple notifications on my phone. They’ve been spread hours apart for the same client/appointment. Also, sometimes they are delivered in time with a text and email. Other times I receive the first notification hours after the appointment is booked. This only started recently and I’m wondering if I updated the app and there’s a new glitch? I’ll continue to use Genbook but may have to see about turning off the apps notifications and rely on the text instead..
I agree w/“you know who BOB”
..Multiple notifications etc. It’s okay, priced high for what it is really. My angsts ate few and I keep it for my clients ease in familiarity but I’m on the edge. There is this Annoying pop up genbook promo chat box with announcements often and no way to turn it off. Also It’s like they’ve never used their product, many bits and pieces to be corrected and improved, when I suggest something , no matter how much care and time I put into explaining what the need is,I get the same genetic plastic thank you response. I’ve used this for several years.
With Family Sharing set up, up to six family members can use this app.