Description

Genesis Intelligent Assistant allows you to access features on your Genesis vehicle remotely from anywhere. Start your vehicle, lock or unlock your doors and more.
With the Genesis Intelligent Assistant App you can:
• Remotely start your vehicle
• Search and send Points of Interest to your vehicle
• Remotely unlock or lock the door
• Check if your doors are locked or unlocked
• Remotely activate the horn and lights
• Find your car
• Access your saved POIs
• Make a service appointment
• Access Genesis Connected Services
• Access maintenance information and Monthly Vehicle Health Report
• Receive calculated departure messages for synced calendar events with location
• Receive proactive notifications to remotely start and cool or heat your vehicle based on current temperature
• Five Genesis widgets for Remote Features, Parking, POI search & Send to Car, and more

Genesis app also supports Apple Watch features. Use voice command or Smartwatch menu to access select features.
With the Genesis Apple Watch App you can:
• Remotely start your vehicle (with force touch)
• Remotely unlock or lock the door
• Remotely activate the horn and lights
• Find your car
• Set parking meter reminders

For technical assistance contact: www.hyundaiusa.com/loginhelp
As a security measure to protect your account, this app is not supported on jailbroken devices.

What’s New

Version 2.8.52

• Removed the 1-mile restriction for Car Finder. Now you can search for your vehicle from anywhere! Just go to Maps and tap on the Car Finder icon.
• More streamlined Service Valet and Car Care Scheduling experience
• Other bug fixes

Ratings and Reviews

2.0 out of 5
216 Ratings

216 Ratings

the_rus ,

Very, very slow and needs a lot of work

The app works *most* of the time, but very slowly. On a 400mb/s 8ms latency connection, it takes 30 seconds to 4 minutes to do such tasks as start the vehicle, close doors, or simply to refresh. Since my connection is not the issue, this appears to be an app and/or server issue on the part of Genesis. Running iOS 13.1.2 on an iPhone Xs.

Dealers upload service records to the Genesis portal. However, you can’t see the services performed when clicking “Service History Tool” in the app. Results are always blank. Instead service history can only be seen on the desktop Genesis owners site. However “Services History Tool” does let you add your own service records, but those are NOT reflected in the desktop site. It’s almost like they have separate databases for the app and the desktop site that are not connected.

Starting the car remotely makes it flash it’s lights, calling unnecessary attention to the car, posing a safety risk, especially in sketchier parts of the city.

The car itself is great so far, but this app is utter trash.

Hyundai/Kia/Genesis need to make quality of software as much of a priority as that of the car.

suebee61 ,

Good, needs improvement

I love being able to start my car from inside a building and have it cooled off when I get to it. Usually it works. Sometimes it doesn’t - like when I’ve forgotten to lock my car, but sometimes I don’t know why it didn’t.

My biggest complaint is that when you start it remotely, the blinkers blink until you get there. I’ve contacted them about this. They say it’s so you and others know your car is running. I say it’s a safety hazard - if I’m at the mall at night by myself, I shouldn’t have to advertise that I’m coming to my car. I can’t start my car in the early morning when I’m heading out, because I don’t want these very bright blinkers disturbing the neighbors who are still in bed. Also, I have people telling me about it all the time - “Your car’s blinking.” When I renewed the service over the phone, I mentioned this to the CSR. She says people tell her this all the time, but those who make decisions about this won’t budge. They could certainly make it an option that you can deselect, as they have with the defrost option.

As for the car’s status it shows, it’s often inaccurate. It will indicate that my car is running when it’s not, etc.

softhsnds7 ,

Genesis 80 remote start disappointing

First I understand that Genesis is trying to attach the luxury vehicle moniker to this vehicle. However to accomplish this, one of the things that needs a lot of work , is this app. I am very tech savvy so this review is not user error.
The app is very slow. I find that when it works there is a 45 sec to 1 min lag time. There is a more than occasional failure rate in starting the car for a variety of reasons , from server busy to other reasons not specified. In addition it only activates the defrost or blower, and not the seats or steering wheel. I have a Mercedes Lexus and Jeep. They all activate multiple functions in the car, and the Jeep particularly will activate different function based on the external temperature. This app needs to be refined , with faster reaction time if people are going to view this vehicle as special. The technology is no longer just available on high end cars, and many lower level vehicles operate much more efficiently.

Information

Seller
Hyundai Motor America
Size
233.4 MB
Compatibility

Requires iOS 8.0 and watchOS 2.2 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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