Genesis Intelligent Assistant 4+

Hyundai Motor America

    • 4.7 • 21.1K Ratings
    • Free

Description

Genesis Intelligent Assistant allows you to access features on your Genesis vehicle remotely from anywhere. Start your vehicle, lock or unlock your doors and more.
With the Genesis Intelligent Assistant App you can:
• Remotely start your vehicle
• Search and send Points of Interest to your vehicle
• Remotely unlock or lock the door
• Check if your doors are locked or unlocked
• Remotely activate the horn and lights
• Find your car
• Access your saved POIs
• Make a service appointment
• Access Genesis Connected Services
• Access maintenance information and Monthly Vehicle Health Report
• Receive calculated departure messages for synced calendar events with location
• Receive proactive notifications to remotely start and cool or heat your vehicle based on current temperature
• Five Genesis widgets for Remote Features, Parking, POI search & Send to Car, and more

Genesis app also supports Apple Watch features. Use voice command or Smartwatch menu to access select features.
With the Genesis Apple Watch App you can:
• Remotely start your vehicle (with force touch)
• Remotely unlock or lock the door
• Remotely activate the horn and lights
• Find your car
• Set parking meter reminders

For technical assistance contact: AppsTeam@hmausa.com
As a security measure to protect your account, this app is not supported on jailbroken devices.

What’s New

Version 2.10.0

Fixed Service Scheduling issue with respect to certain retailers.

Ratings and Reviews

4.7 out of 5
21.1K Ratings

21.1K Ratings

Brosef13 ,

Delete/Download AGAIN...

2+ years of ownership into a $56k Genesis G80 and am still having persistent issues with this app! Blows my mind that for remote services this REQUIRED software “solution” still has nonstop errors and doesn’t complete tasks that competitor vehicles for 1/3-1/2 of the cost can do EVERY...SINGLE...TIME! Am exhausted with the Genesis phone service line which are nothing more than call-center clerks with no technical ability or answers to REAL questions. If ANYONE at Hyundai/Genesis is reading this please understand that despite building a wonderful solid vehicle...this experience alone will be reason for me to NOT buy a GV80 when the time to make a trade happens. You’ve had 2 solid years with me as a dedicated customer to get this right...and here I am being told “sir, software will NEVER work 100% correctly” by your own people. Totally unacceptable!

suebee61 ,

Good, needs improvement

I love being able to start my car from inside a building and have it cooled off when I get to it. Usually it works. Sometimes it doesn’t - like when I’ve forgotten to lock my car, but sometimes I don’t know why it didn’t.

My biggest complaint is that when you start it remotely, the blinkers blink until you get there. I’ve contacted them about this. They say it’s so you and others know your car is running. I say it’s a safety hazard - if I’m at the mall at night by myself, I shouldn’t have to advertise that I’m coming to my car. I can’t start my car in the early morning when I’m heading out, because I don’t want these very bright blinkers disturbing the neighbors who are still in bed. Also, I have people telling me about it all the time - “Your car’s blinking.” When I renewed the service over the phone, I mentioned this to the CSR. She says people tell her this all the time, but those who make decisions about this won’t budge. They could certainly make it an option that you can deselect, as they have with the defrost option.

As for the car’s status it shows, it’s often inaccurate. It will indicate that my car is running when it’s not, etc.

S-Nana ,

Frustrations

After owning my Genesis for six months, there are many features that keep me very frustrated. Such things as being unable to lock my car without the fob in my possession. I should be able to send my husband out to lock the car without the fob. Also that the garage door opener does not work unless the car is turned on often times my car will be sitting in the driveway and I need to bring it in or out but the garage door will not open without my purse on my possession. Also, I should be able to lock my doors by using the interior lock buttons after I’ve open the door to get out. Nope. And just since I’ve received my notice for my first service appointment needing to be scheduled, everything starts happening very oddly, such as the auto hold setting is turned on, and I don’t know how to turn it off. Love the cars looks. Love the way it drives. But there are many things in the design that should be adjusted and changed for future production.

Developer Response ,

Hello S-Nana,

we are sorry for any inconvenience you are having. Learn more about remote functions in your app in this video: shorturl.at/eBKT8

If you still need assistance, please contact our Genesis Customer Service at (844)-340-9741 or write to us at AppsTeam@hmausa.com and include your VIN/case number so we can further investigate your issue.

App Privacy

The developer, Hyundai Motor America, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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