GeoBlue 12+

HTH Worldwide

    • 4.7 • 3.3K Ratings
    • Free

Screenshots

Description

GeoBlue is for members of GeoBlue® health plans only.

With the GeoBlue mobile app, you have convenient access to doctors, hospitals and other healthcare resources around the world.

Login using the same username and password you use for the member portal, or register as a new user directly through the app. The GeoBlue app supports both Touch ID and Face ID.

FEATURES

• ID card
• Provider finder
• Claims
• News and safety
• Medical translations
• Medicine equivalents
• Resources and documents


The GeoBlue app is easy to use and convenient -- share important information with others and save your favorite items.

Further details are available on the member portal or in your member guide.

GeoBlue is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association: made available in cooperation with Blue Cross and Blue Shield companies in select service areas.

If you have questions about GeoBlue, please email us at customerservice@geo-blue.com.

What’s New

Version 22

Minor updates and bug fixes.

Ratings and Reviews

4.7 out of 5
3.3K Ratings

3.3K Ratings

芳菲沐羽 ,

Great support great coverage

As a international PhD student, our university insurance plan with geoblue provides very good coverage which helps a lot when I was not feeling well in the last three months. It gives me such a relief financially so I can focus on my study instead of all the hassle with medical bills. Great customer support and very good plan coverage with our local clinic and hospital.

JeffBBlack ,

Horrible Customer Service - as in NONE

I attempted for several days to contact ANYONE within GeoBlue without success, days before my travel and a week into my travel. No phone, email or web form was successful in reaching contact within GeoBlue.

Many calls to all available phone numbers listed for customer service, sales or assistance abroad all dead ends. All numbers answered with the exact same message repeatedly "The person you are trying to reach is not able to receive your call" and then goes blank, no voicemail.

GeoBlue Email: no replies other than “out of office”, see above

GeoBlue App: no meaningful conduit for communications, see above

GeoBlue website: see above

I could not remedy my issue due to GeoBlues inability to have any valid conduit for communications, and after the experience will NEVER purchase from GeoBlue again.

My family operates travel services businesses and will be advising clients wholeheartedly against GeoBlue and its products.

Developer Response ,

Dear Mr. Black -- I’m sorry you had such an unpleasant encounter with GeoBlue. We try to make our customers’ experience easy and enjoyable, and we hold ourselves to very high standards. If you are willing to work with me to provide some further details surrounding your complaint, I would be happy investigate further. Please contact me directly at 610-232-0424. I apologize you feel we failed to serve you well. Thanks so much for letting us know. Your feedback is valuable to me. I look forward to hearing from you. Sincerely -- Joe D’Ettorre: Director, Customer Service

Moxie1 ,

Easy to use even for a techno challenged retiree

As a retiree who is technologically challenged the app and process is seamless. Kudos also to your Customer Service Team as I had a very basic question and the entire transaction was handled with painstaking professionalism. I retired from the Service Industry and would definitely recommend this company to anyone!

App Privacy

The developer, HTH Worldwide, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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