Georgia Aquarium Explorer 4+

The app is very buggy and the design is not optimized for all phone types. I have an IPhone 8 and when I try to add my tickets to the app, there is a pop up that is blocking the menu items and the close button is hidden behind the site banner, rendering the app useless if I can’t add my tickets. In addition, the app doesn’t rotate when I change my phone like other apps. Also when I try to select ‘My Account’, the app immediately closes every time. The app has great potential, but it needs further development.

Buying tickets through this app is a nightmare. When you create an account to purchase them the button to finish your transaction and proceed with payment is blocked by the back and forward arrows. Paid in person. Later to schedule the shows it was a similar run around and I just had my friend schedule them on her browser. The map and information about what to expect was incredibly helpful though.

I have been trying to buy a membership on the website but every time I add them to the cart it says my cart is empty, after many failed attempts I tried the app. I got all the way through filling everything out but because of the design I am unable to click the continue or completion button I need to in order to purchase. The button gets covers up by navigating forward or backwards and every time I try and click the right button it click on the start over button. It is incredibly challenging to purchase from their site or app.