Get HappyNest 4+

Name: Get HappyNest
Rating: 3.1 (65 reviews)
Author: HappyNest, Inc.

HappyNest, Inc.

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- 3.1 • 65개의 평가

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설명

HappyNest Laundry Pickup offers the best, personal, next-day return, laundry service in Albany, New York. Create an account, choose your plan type – weekly or “by request” – set up your laundry preferences (everything from which detergents, fabric softeners and dryer sheets you like to how you want your clothes folded), set up your first pickup and say “Goodbye!” to laundry.

From here on, we’ve got it!

If you choose our “by request” plan, we’ll send you a notification the day before we’re coming to your neighbourhood to see if you want a pickup. If you do, just tap and we’ll put you on the list.

Regardless of whether you’re on the weekly or “by request” plan, we’ll send a reminder the night before your pickup – and once again when the driver’s on the way – so you don’t forget to leave your clothes out

Choose…
• Your plan type – weekly or “by request”
• Detergents (familiar brands including eco-friendly, hypoallergenic and fragrance free)
• Fabric softeners
• Wash temps
• Dryer Sheets
• Dryer temps
• Folding preferences
• Notifications types and frequency

Manage…
• Pickups
• Account information
• Billing information
• Plan type
• Preferences
• Special instructions
• Vacation hold

2024년 10월 21일

버전 3.0.20

General performance improvements and bug fixes.

3.1/5

65개의 평가

Started off good

I’ve been using happy nest since cinch when out of businessAlthough they are expensive they are convenient however a few weeks ago I noticed one of my shirts didn't come back I didn’t say anything then a couple weeks later I notice two more of my shirts didn’t come back so that was a total of three they were later returned but also they don’t use garment bags with bras because all my bras the hooks are ruined they also don’t follow the instructions because I ask for all black pants to be hung and they not once did it and then today I went to go reach for a towel and I noticed the towel wasn't mine so as of today I’m done

Don’t waste your time

Let me save you some time. I signed up to get some peace of mind and help with my laundry. I was given an update in the morning that that I was the 22nd stop. I left the clothes outside since I had errands to run around 7am. It’s about 6:30pm and the clothes were still outside with 2 other stops ahead of me. How do you only have 1 vehicle to do pick ups all over the city? I shouldn’t have to sit home all day then put the clothes out… if that were the case I’d do it all myself and I’m not going to leave the clothes outside all day like that. This lets me know that’s what would happen when they drop off my clothes at a random time. You’re better off finding another service that gives you an exact time for pickup. They charged me a $25 cancelation fee….. that’s fine, but they can’t seem to manage their time and don’t care about clients time so it lets me know they don’t care about my laundry.

I apologize that the service did not meet your expectations and would like the opportunity to fix it. We strive to do better. Please contact us at (855) 335-9274 (text or call) or hello@happynest.com with your information so we can look further into this and make it right.

Let’s be better

I’ve used happy nest 4 times so far. The first 2 times I did NOT supply my own detergent and my clothes did not have a clean fresh smell at all. It actually smelled like clay….. The last 2 times I DID use my own detergent and it smelt fine. Not as good as if I were to do it myself. But it was better than the last. And I gave them ALOT of detergent the last 2 times and they did not return it so I guess they used it all!???…. So I put 2 and 2 together. Unless u use ur own detergent, ur clothes will smell like clay…. Kind of disappointing .. 😒