Get LoCo 4+

I’ve been trying to use Loco since I heard about it, but the app just has too many issues. Nowhere to add notes for delivery driver. Why feature “closed” restaurants on list of places to order from? At least place those at the bottom of the list. Though I do appreciate the open close times for those open. But then there’s when you get to your order page. The updates are hardly ever consistent. No way to cancel the order. If you leave the app you have to start back at the apps homepage and select the city you’re in yet again. Customer service is hard to find. Hope this helps! Love the idea of it, just need to work out some kinks

I successfully ordered through the app and was overall satisfied, however I had to call the restaurant myself to confirm my order because the app glitched and wasn’t allowing them to confirm it on their end. After that was sorted, my order was made and delivered within the given time frame. Food was great, I have no issues with the restaurant. The app itself is clunky and hard to maneuver for certain functions. Trying to leave the restaurant a review is nearly impossible because the keyboard blocks the lower portion of the screen where the text box is. There’s no way to scroll down to see what you’re typing. After hitting “save” on a review of an order nothing happens. It doesn’t tell you it was successfully saved or confirmed, the screen doesn’t change at all. You just have to hit the back button and hope the review went through. I also wish there was an order page or search page button on the bottom where the “account” and “my orders” buttons are. To get back to the searching for restaurants function you have to hit the back button a million times or close out of the app entirely in order to start over.

I really love the idea behind this app, but almost every restaurant I’ve tried to order from says my address is out of their delivery zone.. I don’t understand the point of a delivery app if I can’t even get my food delivered. Also, I wish there was a way to know that I am not within a delivery zone before going through the process of adding items to my bag to only be constantly disappointed. I’m sure it’s a great service for those who are close enough to the restaurants.