Gett - London’s black cab app 4+

B2B spend management platform

GT Get Taxi Systems Ltd.

    • 4.8 • 12.5K Ratings
    • Free

iPhone Screenshots

Description

Ride iconic black cabs across London with Gett - your go-to ride-hailing app when you want a quick pick-up, smooth ride, and professional driver. Available on demand or booked in advance, with an average waiting time of under 4 minutes in central London!

Download Gett and book black cabs that come to you!


BOOK AN ICONIC BLACK CAB

Get a spacious 5 or 6 seater, wheelchair accessible black cab door-to-door across London.

PERFECT FOR AIRPORT TRANSFERS

Book a taxi to and from all the major airports in London, including Heathrow and Gatwick. There’s plenty of room for all your luggage!


GET THERE FASTER

Booking a black cab means getting a driver who has passed The Knowledge - the world’s toughest taxi exam. Cabbies know the city better than a GPS and can beat the traffic by using bus lanes - making black cabs trips the quickest way to travel by taxi.


PASSENGER SAFETY

At Gett, your safety is our priority. Vehicles and drivers are licensed by TfL and their details are confirmed before arrival. You can also track progress from order to destination. Additionally, we offer a range of safety features such as driver ratings and ride location sharing to support you on your journey.


RIDE GREENER

Gett donates 2p to Trees for Cities, a registered charity (number 1032154), for every ride a customer books and completes through the Gett app. We also offset all the CO2 emissions from those rides with certified carbon offsetting projects. You can also choose the E-Black cab vehicle class to book an electric black taxi.


PRE-BOOK & ON-DEMAND

Book a ride ahead of time, or hail a cab virtually with on-demand booking.


PRICE ESTIMATES

See the estimated meter fare for your taxi trip before you book and pay cashless through the app.


RATE & TIP YOUR DRIVER

Give your cab driver a rating up to 5 stars and let other travelers know how they did. Leave drivers a tip directly in the app if you’re happy with your trip!


CUSTOMER SUPPORT

Have a question? You can reach our team who are available 24/7 via the live chat function in the app.


Iso Accredited 27001

What’s New

Version 10.38.1

Your feedback drives us! This update includes fixes and enhancements based on your suggestions. Enjoy the ride!

Ratings and Reviews

4.8 out of 5
12.5K Ratings

12.5K Ratings

Scherzzzz ,

Great Application- foolish bad reviews

I hate seeing the idiots that criticize the application because they got bad service from a cab driver. The service is getting you a cab, providing a means of payment for the cab and a feedback system to review drivers. It is not a taxi operator. The app works well. I have used it in NYC, Tel Aviv and Moscow. It has worked flawlessly each place. To the person who complained that the driver took you for a ride, at least you have an email showing the route and a record that drivers name. If you are unhappy, go to the agency that regulates taxi cabs or sue the driver in court. Too much work you say - I agree, lump it and move on without blaming the App.

Developer Response ,

Hello,

We really appreciate you taking the time to send us a 5 star review, thank you so much, we hope to keep impressing you

Kind regards

Shaz

ToneDeafRabbitt ,

Good app. Poor control of drivers.

Drivers in Israel often ignore the app’s requirement if metered travel and instead will try to charge a set fee. This requires haggling. They will often drive away if you don’t pay what they ask for. Also, I found that sometimes drivers do not go to designated meeting spot. They park somewhere nearby, out of sight, and then cancel the ride saying you were a “no show.” A third problem is drivers commonly will accept the ride and then cancel it after you waited a while. This creates great delays and frustrations. There seems to be no negative consequences to the drivers in any of these scenarios so the problems persist. What is most egregious is that Gett charges the rider under all of the above circumstances. This requires the rider to pay or deal with Gett customer service. This has been a generally poor experience with unacceptably long waits and inconsistent results including them prematurely terminating the conversation. The app itself has a good interface. They fall short when it comes to their systems, their business-fear of losing drivers and their people.

Developer Response ,

Hello,
Sorry to hear of your experience, I would like to investigate this further and understand what happened, App reviews are anonymous I cannot send you a direct message, please send us a message via the customer care option on the app 24/7 and we can look into this for further. Kind regards Shaz

Devan’s AppleID ,

First time was rough - but every other ride was great

The very first time I called a Gett taxi, somebody takes our taxi! Our driver picked up the wrong person! I tried calling him multiple times and he didn’t respond, and I couldn’t cancel it. However, once I rated the driver thankfully I was only charged 1 shekel. That’s never happened to me with Uber, where I’ve taken hundreds of rides. However, every subsequent ride I took went great, as Gett is super convenient compared to hailing a taxi in Israel. Being able to pay with credit card was especially helpful. Just make sure the taxi uses the meter or they can still charge you more than you expect, like a regular taxi, although all of my rides either used the meter or charged an appropriate amount. It would be awesome if at least an approximate rate is shown like it is for Uber so you have an idea of what you will pay before calling a taxi.

Developer Response ,

DearDevan’s AppleID, I would like to investigate this further and understand what happened to make it a better service for you next time, please send us a message via chat using the customer care option on the app, Kind regards Shaz

App Privacy

The developer, GT Get Taxi Systems Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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