giffgaff 4+

Name: giffgaff
Rating: 4.6 (987 reviews)
Author: giffgaff

giffgaff

- 4.6 • 987개의 평가

- 무료

설명

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or renew a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim

2024년 10월 9일

버전 15.0.3

With our latest update, you can now get an eSIM through the giffgaff app. It's never been easier to stay connected.

4.6/5

987개의 평가

Quality throughout, I love giffgaff

Everything is just perfect with this provider. Things are easily manageable via the app, prices are amazing (£10 for 15 GB?? That you can cancel anytime?) and data of course speedy and available. I love it.
I once had a faulty payment and sent a quick message to customer support via the app. Somebody responded within 10min and within half an hour I had my money refunded.

The point is that giffgaff just wants to be NICE and is completely user-centric. Their communications are fun and I can manage any issue within 1-2 minutes via the app.

The ONLY thing that’s sometimes problematic is the limited EU roaming. According to giffgaff’s fair usage policy, it’s only possible to use a goodybag for 2 months outside without returning back to the UK. I mean it’s fair - in other EU countries data can be much more expensive and they have to cover the difference, so I understand. But as a frequent traveller with multiple residencies that can sometimes be a little troublesome for me. Still, I have been with giffgaff for 3 years and would never want to change!

Excellent App - gets the job done

The App works as designed. Shows status and data consumed. Can make payments and top off quickly as needed.

No testing and poor customer support

Giffgaff rolled out 5G sims a few months ago and didn’t test the application’s profile for WiFi hotspots for the new sims.

Customer support denied they had a problem and shrugged the issue off as a user problem. After self diagnosis and switching to an older sim to isolate the issue, customer service just said that they were happy to hear that I solved my issue and promptly closed my second ticket. No telling if they will resolve the root problem.

Is there anyone at giffgaff supporting this app?