iPhone Screenshots


Do you see something in Gilbert that needs to be fixed? A pothole? Is your streetlight out? Need a new trash can? Now you can help us fix these issues quickly and efficiently. Gilbert 311 allows citizens to report common non-emergency issues, tag their location, and send them to the appropriate Gilbert staff member for assistance. Residents can create, view and track the status of their report making it easy to engage and communicate with their local government and improve their community.

What’s New

Version 5.7.0

We’re updating our iOS application to support the following:
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions

Ratings and Reviews

4.7 out of 5
89 Ratings

89 Ratings

Jess Marie 0417 ,


This app would be great if they actually resolved the issues they close out and state are "resolved". I posted an issue about a massive bee hive across from my house in a park where there are always children. They assigned the issue and then closed it out as "resolved" a few days later. I responded asking if the fact they closed it out means they sprayed the beehive. Then they respond saying I actually need to contact the HOA. Shouldn't they tell you that BEFORE they close it out and mark it as "resolved". How many of the other issues have been closed and "resolved"? I was initially excited about this app until my own personal experience with it turned out like this.


Town of Gilbert
43.3 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese

Age Rating
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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