Give Us The Floor: Group Chat 12+

Great source

This app has helped me and many of my friends have an anonymous safe space. They do an amazing job of keeping all teens safe and distracted from sharing any kind of personal info which was a big concern for me at first!

Its really bad not made well

So I downloaded this app to possibly make new friends and join groups. And while i did end up in a group you are only allowed to be in just that one they assigned you. The people in my group were rude and hateful and it was obvious it was just not a good fit. It made me sad because i had waited almost a month for them to assign me to this room when they said it should take no more than 10 days. And when I contacted support about being assigned a new group they basically said i was stuck with the one i had. Then i tried to report someone who was extremely mean to me when i was put in the room and then they continued to insult me and they were racist and homophobic against me even though this app is supposed to be lgbtqia+ friendly. Support did nothing about this and said it was my fault fir angering the other person when i had done nothing but introduced my self and told them my sexuality and pronouns. So basically if your lgbt and are thinking of getting this app dont waste your time its really set up bad and does not have a good system to group people.

Developer Response ,

Hi there, we’re so sorry to hear that you had such a bad experience! We do ask our participants to stay in their groups for at least seven days (unless there is a serious issue) to give the group a chance to bond before we regroup a new member, but we definitely regroup folks upon request! GUTF does not tolerate racism, homophobia, transphobia, or any kind of bullying behavior in our group chats, and we keep records of all communication between our staff and our members. We were unable to locate any records indicating the conversation you reported in your review, but we would certainly love to hear more specifics about what transpired so that we can address it. If you change your mind and would like to try another group, or to tell us more about your experience, we encourage you to send us an email at info@giveusthefloor.org.

Ehhhh

A few months ago I decided to download this app because of a AD on Instagram.
So, I go through the steps and make a account.
Eventually, it says that I have to wait to be put in a group. That’s fine however, I don’t like the idea of being CONFINED to one group. I would appreciate the fact that there would be the possibility of being in more than one group. That would make the service better.
I also dislike app/texting layout and it looks like it needs some improvement. It’s a really great start but bad execution.
Then I was basically pinned on the fact that I needed to do a survey for the app, I was annoyed that I got a “reminder” to do it.
But then I got three texts in a row regarding on becoming a filclator and “reminders” about it. So I’m like you know what, I don’t like them texting me so I text “STOP” then, I’m told that if I confirm my stop, I get removed from my group. So then I said no. And keep in mind the organization can message through the app it’s self. My inbox was empty.
Then my biggest pet peeve, which made me uninstall the app was the fact that I was getting texts regarding I need to do my part and text be active in my group. Like i get that but I don’t need a reminder for it. But something about the texts I’ve been getting make me uncomfortable. It’s almost like I’m getting punished for not partispaibgg in my group.
Overall it’s an okay app, but really wouldn’t recommend.😑

Developer Response ,

Thanks for this feedback! A couple things to keep in mind about how our service works: it is accurate that we only allow members to be in one group at a time due to space limitations, but we definitely allow regrouping if you find that your group is just not a fit. We provide our supportive group chats as a free service, but our ability to do this is contingent on donor dollars, so we ask our members to participate in anonymous surveys which provide us with valuable metrics that we can share with our donors so that we can keep providing this service. For our participants, this is optional. We were experiencing issues sending out DMs in our app shortly after launch, but this has since been resolved. Finally, we do ask that members who sign up remain active in their groups. That’s one of our hard and fast rules, because if you aren’t actively participating in the group, there are others who will participate and who really need your spot. It’s not meant as a punitive measure but it helps us keep the groups alive and prevents people from “lurking.” You’re more than welcome to sign up again if you find that you have more time to really make use of the group chats and plan to be more active in them. Shoot us an email at info@giveusthefloor.org and we’re happy to get you restarted!