Givi Mobile Donations 4+

Once you put something in the cart, you CANNOT remove it.

We had a 500 person event and check-in was a disaster. This was not user friendly at all for anyone above the age of 50. Guests who had registered didn’t show up in the app. Adding additional guests was cumbersome and convoluted. Guests weren’t able to transfer their tickets to others if they weren’t able to make it. Guests were not able to do much at all to manage their tickets at all really. We had to do most everything for them. The card readers they sent us didn’t work at all the entire night. Registering people for auction was an entire ordeal, and it held up the line all the way out the door since people had to manually enter their cards to join the silent auction (even if they weren’t paying with card, they had to add a card to participate, and it won’t let you add a card later). Glitches all throughout the app frustrated our guests. People were told they won certain items when they didn’t, and lost certain items when they had actually won them. The only real reason we used this app is because it’s directly integrated into our database, but honestly the cons are outweighing the pros here.

My friend and I attended an event and her registration was somehow screwed up and it said she was anonymous. An event assistant did a second registration and then he told her there were two different credit cards under her name and he said one was mine. I did a completely separate registration so there should be no way my card should have been linked to anyone else. When I tried to delete my card I was unable to do it. Givi sent instructions on how to delete at my request They did not work. When I informed them they then said they deleted my payment information but when I checked my card information is still there. Do not use this app!!