Glo Caf‪é‬ 4+

Glo App - Difficulty Buying Data

The data bundle to buy first before going ahead on your Glo App especially for the MONTHLY bundle is not clearly stated

I went round the App trying to make a purchase for monthly but the provided list was TRUNCATED at the end where the data bundle is stated.

The Glo App for this reason is not very user friendly.

For instance, on the monthly, It simply lists the data bundle prices without clearly showing the amount of data. The part that has information about the data bundle is not showing well at the end of each data bundle

Example was the case of N5,000 and N8,000 on monthly bundle; only the first figure was showing.

Finally, it does NOT show the validity clearly. When clicked more details option under the data balance, it showed additional two running bundle packages that were not clear; and with their expiring dates; yet says nothing about the current data bundle validity.

Could you enhance the Glo App experience for the users so that it’s easy to use without wasting a lot of time and getting frustrated using it!

Thank you

Been using the app for a while and I won’t cap it’s nice easy to get access to data plans and all of that, but my only complaint is that the app doesn’t work on my phone any more and I uninstalled it then installed it back but it’s the same thing? This was a sudden stop I even got the other glo app and same thing don’t know why, I changed some reason and I did all it asked? I saw one that said I should change my phone version but I don’t think that’s the issue because I use iOS 17 which is almost the highest at this point and I don’t wonna make any update that’s unnecessary so please glo officials and programmers try to fix this, don’t know if it’s from me or not but I sure have good internet.

I’ve been using this app for years now, for the past one month, I have been finding it difficult to log in, I was asked to update which i did and now to log back in, was told the format of my Nigerian phone number is not correct! Even if you want me to use the +234 , you didn’t give a room for the + , no room for copy and paste , so how do you want me to log back in!!