Glo Caf‪é‬ 4+

Glo App - Difficulty Buying Data

The data bundle to buy first before going ahead on your Glo App especially for the MONTHLY bundle is not clearly stated

I went round the App trying to make a purchase for monthly but the provided list was TRUNCATED at the end where the data bundle is stated.

The Glo App for this reason is not very user friendly.

For instance, on the monthly, It simply lists the data bundle prices without clearly showing the amount of data. The part that has information about the data bundle is not showing well at the end of each data bundle

Example was the case of N5,000 and N8,000 on monthly bundle; only the first figure was showing.

Finally, it does NOT show the validity clearly. When clicked more details option under the data balance, it showed additional two running bundle packages that were not clear; and with their expiring dates; yet says nothing about the current data bundle validity.

Could you enhance the Glo App experience for the users so that it’s easy to use without wasting a lot of time and getting frustrated using it!

Thank you

Please I'm trying to login my mobile number and it's saying couldn't read data, it's in an incorrect format.

Don’t use this app at all... Because when you try to recharge through the app using your bank card ... your bank will debit you which means this app in some way we get your money... BUT YOU WILL NEVER RECEIVE ANY RECHARGE CARD, rather immediately you try to recharge from your bank the app will give you an error from Globacom “your request cannot be taken due to technical error. Please try some other time.”
That the error I keep getting when I tried for more than 3 times and I was debited 500naira each time.

So beware and save yourself your money... I am also in a group where a couple of guys have the same issue, money gone and no recharge of any sought, some tried more than 4times and lost more than 2000naira... I called Glo customer care and they couldn’t even attend to the issue... Just beware!