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One of the most downloaded delivery apps with over 30 million installs.
Apple chose Glovo for its "Best of 2016" award.
“Glovo offers a ‘shop on your behalf’ app that promises to let you order anything locally on-demand and have it delivered “within minutes”. (TechCrunch)
“Residents of cities can place an order for the item they want on Glovo’s app. The nearest courier will go to the closest store that has it available, buy and deliver it to the customer.” (Financial Times)
Order anything you want with Glovo and it will be delivered in minutes. You can order from any restaurant in your city, or from any supermarket and shop.
Food, pharmacy, flowers, groceries, games, socks, your favorite burger, pizza, Goiko grill, kebab, tapas, sushi… we can go and pick up your suit from the dry cleaners or bring you the keys you’ve forgotten. You order, and Glovo gets it for you.
Find great deals nearby. Save time and money. Enjoy 24/7 delivery service. Anything, anywhere.
WHY USE GLOVO?
▶ Among the most downloaded Spanish Lifestyle Apps in 2018 and 2019.
▶ Over 30 million installs worldwide.
▶ More than 20.000 partner restaurants, shops, stores.
▶ Deliveries from the biggest chains: McDonald’s, KFC, Papa John’s and many more. (depending on the country)
▶ Easy-to-use and to order.
▶ Order anything, anywhere, anytime, locally or further away.
▶ Track your delivery in real time.
▶ Fast delivery.
WITH GLOVO YOU CAN:
▶ Order anything you want.
▶ Order from any restaurant in your city.
▶ Discover local stores.
▶ Order any product you wish.
▶ Track and follow the delivery in real time.
▶ Receive your delivery in minutes.
▶ Rate your experience.
▶ Reorder your favorite items with 1 click.
▶ Share with family and friends: invite your friends and family members. Help them to save time with deliveries.
▶ Get free delivery with Glovo Prime. (only for specific countries)
Glovo is an app that allows you to buy, collect and send any product within your city. Glovo is already present in over 26 countries and 200 cities, making life easier and better for millions of people around the world. Download the app for free, and whenever you want something just order a Glovo, and we’ll get it for you.
TALK TO US!
We will do anything to make your Glovo experience as good as possible. If you need any help, please contact our customer service at https://glovoapp.com/en/support.
You can also find us on:
▶ Our site: https://glovoapp.com/
▶ Facebook: https://www.facebook.com/glovoappES
▶ Instagram: https://www.instagram.com/glovo_es/
▶ Twitter: https://twitter.com/Glovo_ES
DOWNLOAD NOW – Anything you want, delivered in minutes.
Glovo’s mission is to deliver anything you need, fast! And today we’re raising the bar with some new improvements.
Here's what you'll find in our latest release:
- We’ve modernized the screen where you can track your order and delivery ETA
Loving our app? Remember to leave a review and let everyone know how Glovo is helping you.
Valoraciones y reseñas
The app could have been very handy. Unfortunately it just doesn’t work: it gives wrong locations to the drivers. At every delivery they had to call me to ask for my address, and it turned out that Glovo had sent them 500 meters away. I tried to edit the saved addresses but the app doesn’t allow that. One can only add a new one, without the possibility to delete the previous ones so they just keep adding. Furthermore, when I order I get an alert that I am trying to order for an address that’s “very far” from mine, while it’s exactly my place. Customer support is nonexistent when the driver is lost and if he arrives 30 mins late with a cold pizza the app just offers a free delivery for the next order - no way to get a refund. If they don’t fix their app, Glovo just can’t compete with all the other similar ones available on the Appstore.
The app have many flaws
First of all, app shows estimated delivery time and if there's a delay the time only changes without notice of delay. Estimated time of delivery is frequently unrealistically short and not possible hence the delay is frequent. There's no option to see location of restaurants, and therefore there's no way of telling if the estimated delivery time is even possible or you will have to wait until your food finally arrive cold. There is no option of leaving reviews and comments for restaurants, only thumbs up (like) or dislikes, and therefore the restaurants also don't have any feedback about customers reviews. The only option is to file complaint to Glovo customers service, which we all know is not so good,and they will maybe relay to restaurants. Frequently happens that you can see restaurants, search and pick your food only to get message that order is not accepted from restaurant because they're closed. If they're closed remove them from selection in app please. To summarize, lots and lots of places to improve. Realistically i use it because there's no other choice since they bought and crushed local "Donesi" service that didn't hadhave any of the above mentioned issues, when they were late you even got an apology message, small thing but makes you feel they actually care for the customers, unlike Glovo.
Respuesta del desarrollador ,
Please could you send an email to firstname.lastname@example.org with more details, so that we can personally assist you and resolve the issue.
If possible, please send it from the same email your Glovo account is registered with.
We look forward to hearing from you.
Bug in the app made me pay extra fees
1. A bug in the app didn't let me see the order I had just made, so I thought that order didn't go through. Because of that, I had to make the same order again. After some minutes, the first order I made finally showed in the app as "ongoing order", so now I had two ongoing orders with exactly the same product. Clearly that was Glovo's fault, so I thought they would apologize and just cancel the first order; no big deal.
But then I contact them and they say they are going to charge me 0.90 USD as a cancellation fee, for something that was clearly their fault. I now think that the bug in the app was implemented on purpose, and Glovo is just trying new methods to overcharge their customers without their consent.
2. As others have mentioned, they ask for a picture of an official ID and one of your credit card. I hope they can reveal what technical measures they take to make sure they don't get hacked and those pictures don't get intercepted by third parties. I have used many American apps before and almost never have had to deal with that kind of requests.
3. On March 2019, they cancelled an order but still charged my credit card with the full amount. They haven't given me a full refund yet, one week after the incident.
Privacidad de la app
El desarrollador, Glovoapp 23 SL, ha indicado que las prácticas de privacidad de la app pueden incluir la gestión de datos descrita a continuación. Para obtener más información, consulta la política de privacidad del desarrollador.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Usage Data
- Sensitive Info
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Search History
- Usage Data
- Sensitive Info
Las prácticas de privacidad pueden variar, por ejemplo, dependiendo de tu edad o de las funciones que uses. Más información
- Glovoapp 23 SL
- 219,1 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
English, Arabic, Armenian, Bulgarian, Catalan, Croatian, French, Georgian, Italian, Kazakh, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Ukrainian
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2016 Glovo