Go HWS Mobile 4+

The app has a glitch in it, I’ve tried the last two weeks to make my schedule and when I input my references it said no jobs found but when I call into staffing they could see openings for the days I wanted, they canceled all of my shifts for this week and next week because I called in to have staffing make my schedule which I explained why I was calling them to make it for me, I also spoke to IT which they confirmed the glitch within the app, I could see a need for staff at one of the other hospitals they couldn’t see on their end

Thank you for your feedback. We are awaiting your response to step through the Mobile App setting with you at a convenient time for you. Please let us know when we can call you directly to resolve your issues.

For the past week I get “no jobs found” and it’s inconvenient because I can’t call to get my shifts in all time. I’m required to use the app. Please fix it.

Please feel free to reach out to me directly at HWSMobileFeedback@healthtrustws.com with details of the job and location you are wishing to secure. The Mobile App is very popular and jobs get scooped up quickly. But I am happy to help you set up an Alert for first notification.

I was quite excited for the autonomy of scheduling with this app but have yet to find it effective in scheduling. I have to constantly delete and reinstall for the app or it continuously spins to load the info. Shifts are not available on the app to sign up for this requiring me to still call and have the representative input the shift so I can then accept the scheduling, defeating the whole purpose of it. Scheduling has not eased whatsoever but actually has become quite a burden.

Thank you so much for your feedback. I would love to reach out to you directly and see if we can assist in resolving the issues you are seeing. More importantly is your feedback on how we can improve in these areas.
Please feel free to email me at: hwsmobilefeedback@healthtrustws.com at your convenience.