Go HWS Mobile 4+

The app has a glitch in it, I’ve tried the last two weeks to make my schedule and when I input my references it said no jobs found but when I call into staffing they could see openings for the days I wanted, they canceled all of my shifts for this week and next week because I called in to have staffing make my schedule which I explained why I was calling them to make it for me, I also spoke to IT which they confirmed the glitch within the app, I could see a need for staff at one of the other hospitals they couldn’t see on their end

Thank you for your feedback. We are awaiting your response to step through the Mobile App setting with you at a convenient time for you. Please let us know when we can call you directly to resolve your issues.

User friendly app that allows one to easily pick up shifts.

Thank you for your feedback, I am glad you are enjoying the app
You will be happy to know that next week we will be releasing a whole new look/feel to the App. I look forward to your feedback on that release

I was quite excited for the autonomy of scheduling with this app but have yet to find it effective in scheduling. I have to constantly delete and reinstall for the app or it continuously spins to load the info. Shifts are not available on the app to sign up for this requiring me to still call and have the representative input the shift so I can then accept the scheduling, defeating the whole purpose of it. Scheduling has not eased whatsoever but actually has become quite a burden.

Thank you so much for your feedback. I would love to reach out to you directly and see if we can assist in resolving the issues you are seeing. More importantly is your feedback on how we can improve in these areas.
Please feel free to email me at: hwsmobilefeedback@healthtrustws.com at your convenience.