GO / Taxi app for Japan 4+

Most Used Taxi App in Japan

GO Inc.

    • Free



・GO is most used Taxi App(Taxi booking app) in Japan
GO is the No. 1* Taxi App(cab app) serving 45 of Japan's 47 prefectures, including major tourist areas like Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka and Okinawa.
80% of time spent on Taxi Apps in Japan is on GO.
You can now sign up with a non-Japanese mobile number.(You can now sign up with a mobile number from any country.)

* Survey by data.ai
- Number of Taxi App(cab app) downloads in Japan(Total of app Store)
- Survey period: October 1, 2020 - September 30, 2023
- Among the top 5 Taxi Apps in Japan, GO has an 80% market share of total usage time.(Total of iOS)
- Survey period: January 1, 2021 - June 30, 2023
*Actual app screen may differ.

・Travel around Japan easily with GO
Use GO to hail the nearest Taxi(cab) to get to your destination easily. No more having to stand on the side of the road waiting for one to go by!
 -Go easy anywhere on time
 -Stress-free Taxi(cab) experience
 -Best Taxi(cab) type selection

・From hail to payment in one app by using GO
Do everything from hailing a Taxi(cab), to confirming your ride and paying your fare in the GO app, and go easy anywhere in Japan.

・GO PREMIUM: Request a large luxury van
With the GO app you can easily request a professional, highly-rated driver to pick you up in a luxury van with seating for up to six. This service is currently available in the following 15 wards of Tokyo: Chiyoda-ku, Chuo-ku, Minato-ku, Shinjuku-ku, Bunkyo-ku, Taito-ku, Sumida-ku, Koto-ku, Shinagawa-ku, Meguro-ku, Ota-ku, Setagaya-ku, Shibuya-ku, Nakano-ku, Toshima-ku

*Not available in portions of Taito-ku, Sumida-ku, Koto-ku, Shinagawa-ku, Ota-ku, Setagaya-ku, Nakano-ku and Toshima-ku.

Visit the webpage below for details.

・Reservation Service: Reserve a Taxi for a specific date and time
Our Reservation Service automatically hails a Taxi for you on the date and time you specify. Reservations can be made from 15 minutes to 7 days in advance.

A service charge will apply in addition to the Taxi fare at the time of payment.
*While limited to certain urban areas, new areas being added all the time.

・Airport Flat-rate
Get flat-rate fares from a location you specify, such as your home, hotel, a train station or travel destination to select airports. With GO there is no need to make reservations in advance: you can take advantage of this flat-rate even if you want to hail a Taxi right away.

Currently available for: boarding from Tokyo - Haneda/ Narita Airport (Tokyo - Narita is only transfer to the airport).

・Pay your fare cashlessly with GO Pay while you ride
Pay for your fare automatically by adding your credit card in the app and choosing GO Pay in the Taxi. When you arrive at your destination just get out.

No more time wasted dealing with change or credit cards.

*Not available in all Taxis

・Advance Destination Setting
With this feature, you can hail a Taxi and set your destination ahead of time. This eliminates having to explain your destination to the driver, so there is no need to worry if you cannot communicate in Japanese.

・Confirmation Number
Give this number to the driver when your Taxi arrives, then get in. You no longer have to worry about finding your Taxi and being sure you are getting in the right one.

・Tipping Feature
Show your appreciation to your driver by giving them a tip. You can give tips at the end of the ride from the rating screen or from "Usage History / Receipt" in the GO app's menu.

*Tips are optional.

What’s New

Version 8.2.20

Thank you for always using GO App.
We have updated GO App to make life better for you.

- Favorite locations can now be displayed on the map. Tap them or move the pin closer to your favorite location to easily change the pickup location.

Ratings and Reviews

4.8 out of 5
2.1K Ratings

2.1K Ratings

senpai8 ,

Finally able to use the app after four years!

I’ve been living in Japan since 2019 but have been unable to use this app due to having a US phone number or lack of a Japanese credit card, etc. I was finally able to use this app with my US phone number and credit card!
I used it twice recently and FULLY intend to keep using it.

My only issue was with our first driver from this app dropping us off half a mile away from our requested destination (which wasn’t too different of a distance from our starting location to the end location anyways), but it could have been something we did incorrectly, so I’m not docking any stars and will assume it was just that one time.

This will be SUPER useful for any situations that may make it difficult to get to a train station on foot or otherwise. THANK YOU for listening to the feedback!

Eman-E93 ,

Great for Tourists!

First time in Japan and after a day of walking and jogging to next train station. It's nice to call a Taxi and relax.

So far every cab we've gotten has been extremely comfortable and welcoming. The app has an English version and is easy to use. We even got a persistent coupon that has saved us over 500yen.

Uber is essentially Go with added fees and the benefit of working with your original payment method. Once you attach a valid card to the go app. It's much better to use than Uber.

dree_ ,

I love this App!

As a foreigner coming to Japan from the US and being new to the train systems/buses in Japan, sometimes it was just easier and convenient to request for a Taxi to reach my destinations. This service was very easy to use and our drivers have been very polite. I will definitely continue to use this service during my time (and in subsequent visits to) in Japan 😊

Developer Response ,

Thank you for your kind words of compliment. We will continue to work hard to provide even better services to our customers.

App Privacy

The developer, GO Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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