GOIN' - Rides for all 12+

This is a GREAT app idea. As someone who is blind or visually impaired having to order a Lyft or Uber for $20 sometimes multiple times a day really starts to weigh on my wallet. This app that provides rides for super cheap is ESSENTIAL. I do think it needs more work though. Please fix and I will mass share it on social media!!!

If you’re going to be arriving in the service area at a particular time, why can’t you schedule rides in this app before you get there? There’s even a scheduled trips button in the app but it does nothing. The dispatcher won’t let you schedule rides either. This is a basic feature other ride hailing apps have but this app with the weird name doesn’t.

Update: app has gotten a bit better as more drivers were hired to ease the demand.

One big problem: if you always get picked up and dropped off at the same locations, you can’t save that combination of pickup point/destination and instead have to trudge through a Next Next Next wizard interface to slowly get your request in.

This app is absolutely one of the most horrible, buggy, unstable apps i’ve ever been forced to use. It regularly fails to recognize my location within a service area with no option to manually include your address to bypass this error. The login session expires frequently and then when you have to log back in the verification service also fails. It’s a day to day coin flip whether or not you will be able to book a ride with this app or not.

Highly suggest city of Lynnwood look into the legitimacy of any positive reviews here as my friends and family also have these issues with the service and have dramatically reduced how often we are willing to try and use the zip shuttle. Love the service, hate this app.