Golden 1 Card Controls 4+

Golden 1 Credit Union

    • 1.9 • 135 Ratings
    • Free

iPhone Screenshots

Description

Log in to Golden 1 Card Controls with the Golden 1 Mobile banking app. Launch the banking app, tap "Manage your Cards" in the "More" menu, then download and launch the Card Controls app.

Card Controls Features:

• Card On/Off Setting - turn your card ON to allow transactions per setting, or OFF to decline all purchases or withdrawals
• Real-time alerts for PIN and signature transactions to detect unauthorized or fraudulent activity
• Usage controls and alerts - set spending limit thresholds, monitor activity by categories (such as gas stations and restaurants) and by transaction type (such as in-store purchases, e-commerce transactions and ATM transactions)

What’s New

Version 5.55.1

Minor bug fixes and security enhancements

Ratings and Reviews

1.9 out of 5
135 Ratings

135 Ratings

lunatiktik ,

broken.

If you guys aren't going to allow members to control their card through the website, you need to make sure your app works.

edit: I noticed the dev response to other similar reviews. Logging in through the main app worked, but this is a bandaid solution since this app still offers an option to log in w/ credentials.

Like... just change the log in screen to a message saying "open your golden 1 app to log in"? Shouldn't be hard.

Developer Response ,

Thank you for your valuable feedback. We apologize for the frustrating login experience and have shared your thoughts with the development team.

Seaotter42 ,

Just doesn’t work

Every time I try to add a card or a trip plan to the app I end up having to call the support line, half of those calls route me to a silent hold… I’ve given up on using this and just call the main line for travel alerts now. It would be great if it worked but as of this morning I’ve tried using the app 4 times in the past year and it hasn’t worked correctly once. It’s a shame because Golden1 typically has great customer service.

Based on the developer response I reinstalled the app. The result was mixed, I can set a trip plan for my card, but when I try to do so for my wife’s card I get an error popup that tells me to call. I can see the trip for her card that I previously called about so it’s not like the card info is missing in general. Maybe it just can’t handle joint accounts.

Developer Response ,

Oh no! We are so sorry for the negative experience. If you haven't done so already, please try uninstalling this app and the mobile banking app, restarting your phone then reinstalling both apps and trying again. If you continue to have trouble, please let us know and we will investigate the issue.

Sac Reader ,

Card control App doesn’t work

I’m using an XR iPhone. I took it to Golden 1 for the customer service lady to help me and she couldn’t fix it. I have uninstalled the app and downloaded it back on my phone and it still doesn’t work. Its not signing in. It ask for my debit card number which I added to the app and each time it tells me that “the registration process has been disconnected. I’ve called the phone number that came up on my screen, and the customer service person didn’t know how to fix it. So my last solution is to take my money out of Golden 1 and go to another bank and open a new account. I hate to leave you all with all the many years I’ve been your customer. None of my other banking apps give me any problems like this one do.

Developer Response ,

So sorry for the negative experience! Please uninstall both this app and the Mobile Banking app, restart your phone and reinstall the new updated version of the apps. If the issue persists please email us at mbrsvc@golden1.com so we can investigate the issue.

App Privacy

The developer, Golden 1 Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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