GoMamam 4+

First of all, loving the new UI. Very pleasing to the eyes and easy to use!

Functionality, it works as intended but there’s bugs here and there.

- When searching for vendor sometimes in doesnt shows up in the results although it is available in the home menu (upon scrolling)

- Not even 5 mins into the app, I notice my phone (Iphone 11 Pro) is getting hotter and battery drains by 2 - 5% and its only been 5 minutes!!!

- I also experience the app crashing after adding a menu to cart and etc

- phone vibrates everytime I press any buttons/menu (if its intended, please create a settings to disable it)

Overall, GoMamam is great as it works as intended. But please fix the issues above ASAP! Although theres more bugs but I’m only gonna mention the above as this are the common ones that I face.

Assalammualaikum and have a nice day 😃

App is good tbh. Sometimes it’s a bit wonky coz when I searched for certain business it’s js say no business available (or something along that line), but then I scrolled down and there the business is. Also don’t like how I browse through one business and go back ia te reset balik to the top of the list. Had to scroll down lagi and tunggu ia load apa, sudahtah internet ani lagging 24/7.

But what gets me the most is the delivery time. Rush hour kah inda, selalu betebiat. “Utmost priority to maintain the quality of your orders…” 3 hours of waiting for orders to be picked up from the business and no drivers assigned, no message asking if I’m okay with the delays or whatnots, nyaman tah masih makanan & minuman ku tu? 🙄 I tried to be understanding but after tens of orders with no improvements, bah sudah tah. That was the last straw. Never again, gomamam.

Edit: Ok so rupanya kalau mau delivery laju, mesti bagi tips. Ada urg atu mengakun kalau nada tips, kana lambat2kan delivery. Mcm hello, apatah gunanya delivery fee atu? Dulu atu aku selalu bagi tips jua, nada jua pandai laju deliverynya. Bangang.

After using Gomamam for quite sometime, it’s quite disappointing to say the less.

Delivery -
Without a doubt, delivery takes up to 45 minutes to an a hour plus just to get my food delivered. Not to mention, drivers would accept and decline the order extending the delivery time. My elderly parents ordered from Gomama for the first time, the night was calm no rain no nothing, but it took Gomamam drivers to arrive to my parents house within 2 hours. Not only that, my parents were very desperate to get food that they went out to get takeaways from the restaurant they ordered from Gomamam.

Food condition-
By the time the food arrives, the food would be cold and just miserable to eat. Some drivers don’t safely package my orders so drinks end up spilling and food would be mushed.

Overall, what can I say. I live in Brunei, Grab is infinitely better then Gomamam. It amazes me that a Grab driver managed to arrived to my destination within 30 minutes while there’s an ongoing world cup happening, AND STILL they offered me a discount for being late… Truly a culture shock for me. I couldn’t accept the discount and instead payed in full price while having a good warm Shawarma.

So, you get a 1 star