Gong Cha (DC, MD, VA‪)‬ 4+

I have to say I really like bubble tea, especially gongcha, it is close to my office. The quality is always great! Very friendly young people. I found it out yesterday that they have this new APP. It is a surprise to me. I start to believe gongcha has real deep pocket to develop this great APP. Compare it to Starbucks app, I have to say this one is butter. Fun to use, fewer click to order, get 10x points every time I order, and also get buy 10 get 1 free. The developer seems doing this exact for me! Hahahah. So easy to use compare to Starbucks. I also have some suggestions:
1)
Gongcha has many locations, why the app only serve 4 of them? This is confusing
2)
I would like to have referral link and earn additional point. Hey, gongcha developer, can you really read my mind? Learn it from Uber!

Over all, this is a great combination, best bubble tea and best APP. Only thing that I worried is, I might drink too much!! But it will force me to do more exercise, this is good for though. Keep going!!

Received reply from developer. This is cool. By the way, I had Matcha with coffee jelly today. The flavor was really good. Great combination. Added it to my favorite for easy future orders.

New Year
I know this is crazy. But I have to say l really enjoy sucking all of the coffee jelly through the red thick straw. It’s fun and challenging

It’s too bad. Gongcha just launched new promotion, free topping through APP. But, not include my Coffee Jelly!!

Thank you ilove996 for your kind words and excellent suggestions!
1) We are currently working on including all the DMV locations very soon. Please be patient and thank you for your support!
2) Stay tuned for our referral program update. We guarantee you that Gong cha referral and reward program will be the most fun and rewarding one.
Thank you for your feedback. Please stay tuned for our next updates and enjoy the Gong cha in the meantime. Cheers！
- AlaEat Inc.

To be frank, I’m not that kind of person who regularly writes reviews. Was recommended by a friend for the tea place a while ago and downloaded this app trying to take advantage of the promotion couple weeks ago. I felt it deserved a good review after using it a few times.

The app is very well designed and super easy to navigate through all options, way beyond my expectations. I have to say it is probably the smoothest app I have ever used. As a customer, I can care less about those fancy features. All I wanted is how I can easily order what I need. This app does exactly just that and provides great user experience with the simplicity, the speed/smoothness as well as the integration of Apple Pay option, etc.

My only ask, please provide a link for easy access to reviews in the app. When trying to write my review, I was not able to find it and had to go to App Store to search, a little hassle but not a big deal.

Overall nicely done and keep the good work!

Tony Y

@bioits Tony, Thank you so much for your feedback. We really value your support and helping to improve your Gong cha experience. We will working on adding a easy access to App Store reviews. Thanks for your feedback @bioits Tony Cheers!
- AlaEat Inc.

The app was very well built with easy and convenient features to allow customers going through the ordering flow. I like the following features:
1. Account creation - integration with apple accounts with add-on mobile phone verification
2. Clean and easy menu selections- selecting drinks with clear navigation
3. Easy payment- integration with Apple Pay is nicely done
4. Promotions- first time 50% off, yummy
5. Smooth store selection and navigation - orders can be made with a scheduled time even when the store is closed. Choice of apple or google map adds one-click ease to start driving map.

The only suggestion I have is to provide some details on vast number of choices like what they are for and how they taste.

@Win_Key Thank you so much for your feedback. We really value your support and helping to improve your Gong cha experience. Please see our responses below:
1. Security and enhanced user's experience is our top priority. Thanks for appreciating our APPLE ID integration and TWO-STEP Verification;
2. Stay tuned. We will make a huge improvement by adding the "bubble tea search engine" into the APP;
3. Payment solution is AlaEat's core and fundamental strength. We will be adding more payment options incl. VENMO & CASH, etc. to make payment a breeze - or maybe a tap ; ) for the Gong cha lovers.
4. 50% off is Gong cha's first initiative to reward the APP users. Stay tuned for our Reward Program that will be introduced very soon. We guarantee that you will fall in love with it.
5. What a superb suggestion. We are currently working on adding descriptions to the drinks. Great minds think alike!
Thanks for your feedback @Win_Key Cheers!
- AlaEat Inc.