Google Health (Fitbit)
Ratings & Reviews
I am absolutely hooked on my Fitbit! I bought the Charge 3 and I hate taking it off. I love the notifications it sends if I haven’t moved from my desk each hour, I love the fact you can challenge other friends and colleagues to weekend, or weekly challenges as well as track your own performance. It’s got me more motivated than any exercise book, or personal trainer. The only downside I find is that it’s not 100% accurate. My resting heart rate on an ECG machine compared to my Fitbit has a difference of 10 beats per minute...that’s a big number when you’re trying to work in fat burn mode or/and cardio. In addition, when I train with other people my steps are pretty much the same but when we e all walked a 12km walk (as we’ve done consistently this week), my Fitbit comes up with almost 2km less than the others! The only time it’s accurate is if I walk with my GPS on my phone and then sync the data after my walk/run. In addition the calorie counter has very limited good options and scanning them and sending them off is too time consuming. I find I’m using the “My Fitnesspal” app to monitor my food intake...please look at their app and try and make the Fitbit calorie counter more user friendly. Apologies for mentioning the bits that need “tweaking”, but it’s constructive feedback that I feel is important. All in all I am so chuffed that I have a Fitbit as its now become a way of life for me! Thank you to the Fitbit team of developers ☺️
Developer ResponseHi Jane, We're delighted to hear that you enjoy using your Fitbit Charge 3 and love its features such as reminders to move and challenges! As for your concern with heart rate tracking, please note that our Fitbit devices calculate steps differently from other machines. PurePulse LEDs (light-emitting diodes) on your Fitbit device reflect onto the skin to detect blood volume changes, and finely-tuned algorithms are applied to measure heart rate automatically and continuously. The heart-rate icon you see on the display tells you if you're in 1 of 3 heart-rate zones. It's also worth noting that if you're doing an activity where your wrist is moving vigorously and non-rhythmically, the movement may prevent the sensor from finding your heart rate. If this happens, try relaxing your wrist and staying still briefly (about 10 seconds), after which you should see an accurate heart rate reading. For more on what impacts heart rate accuracy, please see: http://help.fitbit.com/articles/en_US/Help_article/1565#ImpactsAccuracy. Hope you'll also like the other features your watch has to offer! Best,Fitbit Support
I’ve been using Fit Bit with Charge 4, for almost 2 years. I pay for the premium version to have access to macro nutrient counting, the workouts and the mindfulness sessions. The reminders to move my body each hour is helpful. I absolutely love the sleep tracking aspect and comparing how I feel after a nights sleep (the app gives a numerical score based on sleep goals and how long you were in each sleep stage) I’m only giving 4 stars because there is room for improvement with this app and the data it analyzes and receives from the Charge 4. For example, while I’m sleeping it records my heart rate, you can view this within the sleep analysis data, however the Heart Rate section of the app will show a different set of data of my heart rate throughout the night. These often do not match up. The HR section will often say I had “zone minutes” (minutes of HR over 114 and cardio HR over 135) while I was sleeping. When compared to the data from sleep analysis on the same night, there was no spike in my heart rate. I find this annoying and take it with a grain of salt. It makes me somewhat doubt when I’m working out that I’m actually getting adequate zone minutes. Sometimes the app will randomly not record my sleep, even though I was wearing it correctly the whole night, just shows no data for sleep. I’ve gone through deleting the app, redownloading, resetting the Fit Bit and it doesn’t magically appear the sleep data, it just has a gap. There is the room for improvement.
I love my FitBit Smartwatch! I currently have the Charge 4. This is my 3rd Fitbit. I have been wearing a FitBit basically 24/7 for years. The only reason I upgraded to the Charge 4 a couple years ago was because I wanted the Sp02 feature, oxygen saturation. I only take it off when I shower or to charge it, although it is waterproof. A single charge lasts at least 7 - 10 days. It did from day 1 and still does. I purchased my husband the Fitbit Sense over a year ago. He likes it. It has a few extra features that mine doesn’t but he doesn’t use them and neither would I. What I wouldn’t like about his is it has to be charged four times as often as mine does. I was going to buy myself the latest Apple Watch for the oxygen reading at any time instead of only getting an average reading during sleep only, but after reading the reviews I am not sure that the Apple Watch doesn’t do the same when it comes to the oxygen saturation feature and the Apple Watch will not even stay charged for 24 hours. I will stick with FitBit, a great product for the money and I already know I love it. I just would like for them to get one that you can check your oxygen percentage any time, even when walking or exercising. You don’t need to buy the more expensive versions of FitBit unless you’re going to use the extra features. Plus like the Apple, though not as bad, the Sense doesn’t hold a charge too long. The only other negative thing with any of the FitBit watches is you have to buy the Premium subscription service if you want to use most of the features
In May of 2020. I was not feeling well. My wife and four children gave me a Fitbit for my birthday. Because I wasn’t feeling well, I didn’t think I would use it. I was hospitalized early in June with congestive heart failure. One thing led to the next and on June 19 I had open heart surgery to replace two heart valves, repair a third, and amputate an appendage on my left atrial. During my recovery, I was experiencing what they call atrial flutter. I noticed that my resting pulse was high, when nurses at my first rehab center, would take my vitals. I immediately called one of my daughters and asked her to charge up the Fitbit and bring it to me. At that point, I used it to watch my heart rate and all the other functions that the Fitbit can monitor. I ended up going back into the hospital so they could straighten things out. My resting pulse immediately began to drop once they performed a couple procedures on me. Prior to those procedures, my resting pulse was about 120 bpm. Today, it has decreased to the point where it’s between 56-58 bpm! I use the Fitbit to track my walking, exercise, sleep quality and other health metrics that have really helped me in my cardiac rehab! It’s an outstanding health and wellness device that I would recommend to everyone, from people getting back on their feet to those who are reaching for personal athletic bests - and everyone in between. My doctors saved my life—now I feel confident that I can continue to improve my heart health with my FitBit! Thank you for this wonderful product!
Honestly I love Fitbit and have since I was in college. It was recommended to us by a professor of mine in the athletics department and I adore it. I am a volleyball player and I always have my Fitbit on. The app has been a tremendous help through the years and actually helped save my life twice when my heart rate was notably out of control and though I had been feeling very sick, it wasn’t until I saw that that I told my husband to get me to the hospital. Saved me from going into septic shock so that was cool. The app has also helped me with tracking calories, weight goals, periods, fertility, sleep, and more. The app actually helped us get pregnant with our first child (I have PCOS and was having a difficult time but the app really helped me figure out timing and consult a physician about the trends). What I’m saying is, I would recommend the Fitbit app and best Fitbit watches over pretty much every other product I have seen that is similar. Yes, even the A***e Watch and whatever new thing G****e has come out with. Best bang for your buck and there are a lot of apps that link up with the Fitbit app (and products) to improve your experience and help you meet your goals. I’m not paid by Fitbit to say this stuff but hey, if you’re out there reading this Fitbit, I’m just saying that I wouldn’t be sad about a job offer (jk. Mostly. Maybe.) Thanks for coming to my Ted talk
I love Fitbit! From the Fitbit that I had that only showed dots, one being like a certain amount of steps, to my Fitbit, which showed steps, heart rate , calories, and you can sync alarms to the app, to the Fitbit lux where you can do everything you need on the Fitbit, to the current Fitbit I have now, the charge six, I have loved Fitbit every step of the way! The battery last so long, it motivates me to move, I wear it to sleep, in fact the only time I don’t wear it is when I’m showering. Right now, I have a charge six, I love it, there are some things that need to happen. First thing, the relaxation app was removed. That was one of the best things about the Fitbit luxe, and I consider that a pretty big downgrade. Also, there are not many new features from the previous Fitbit I had, leading to a bit of disappointment, but still five stars. Last thing, the weather app needs to be added back on! The charge four has it, but now the charge 6 doesn’t! And another small change, the sleep tracker was so easy to understand, but now it feels too cluttered. Also, I can’t find my achievements or my friends on Fitbit app. overall, I am happy with my Fitbit, and besides the fact that I can’t play games on it, I am happy with the quality, life, comfort, and Fitbit app (mostly) and will most likely continue to use it over Apple Watches if these small issues get fixed
I have been using my FitBit App and Charge 4 fitness watch for over four years now, since 2019, after a dear friend introduced me to hers. Wow, were did all that time go?! I love my watch and have been wearing only it since purchase. I have been using it with my FitBit App and it has changed my life. I started trying to reach 10,000 steps a day and checking calories. Now I have integrated it my everyday life by checking glucose blood levels, hr, sleep log, and water intake. I record my exercise routine 2-3 times a week, finishing the routine with dog walking while recording a greater than 10,000 steps day. It’s time for me to upgrade to Charge 5 watch but my current watch works so well and is so comfortable and just haven’t been in a rush to do so. I love my Fitbit watch and App and am so grateful I was introduced to it all these years ago. It has been with me on my life’s journey and has been more helpful to me than words apphere can describe. I will purchase and upgrade and continue to use watch and App everyday in the next decade! Sincerely satisfied customer! :) - JeffI a finally graded to Fitbit Charge 5. What a great watch and pleasure it has been. I love the new watch display, with its very comfortable new watch band and upgraded App,m. I am still going strong with my Fitbit. My weight, dieting, sugar monitoring, exercise consistency and doctor blood labs and office visits have never been more positive. I contribute a large part of this positive lifestyle with my daily companion the Fitbit watch! Still a very satisfied and loyal customer. -Jeff
Previous comments earning the app 3 stars a week ago: First time that the app has failed in over a year. So averaged out the number of stars to give it— with this week being 1 star and rest of year is 5. Since the latest update my Flex 2 wont sync. Ironic timing since I actually managed to finally do some serious exercising every day this week. I think the tracker is still storing data since I’m still getting silent alarms and notifications when wearing it. I hope it’s storing everything til bugs are fixed. Please!Update with 5 stars to go with it: I was so surprised that the developers responded to the problem I posted about syncing, and for that alone, I’d give the app 5 stars for customer service. But better yet, the FitBit help page that they directed me to had the solution. It was at end of webpage after a long list of things to try, most of which everyone probably does. At the end of the “try this” suggestions, the one about how to reset the actual tracker did the trick. I never knew there was a little button on the charger itself for this purpose. Anyways, my Flex 2 tracker miraculously synced after I reset it, and it had stored a full week of data, exercise, sleep patterns, etc, which appeared happily in the app. The developer’s reply to my initial review has the link to follow for how-to. Thanks so much for being repsonsive!
Developer ResponseHi there, We're sorry for the inconvenience. For us to help get your Flex 2 syncing again, please give these sync troubleshooting steps a try: https://help.fitbit.com/articles/en_US/Help_article/1866. If it's a no go, get in touch with us at contact.fitbit.com. We'll be more than happy to take a closer look. Best,Fitbit Support
In 2013, I bought a Zip and used it to track steps, which encouraged me to improve and increase my activity, culminating in an 8K walk/run in September 2013. I had been using different apps for diet and, although I was maintaining weight, I wasn't losing. In May 2014, I decided to put all my activity and diet into one program. I compared a few and ended up with the Fitbit program. By September 2014, I had lost 20 pounds. A miracle as far as I'm concerrned after so many years of trying. Most important, I feel healthier. I recently changed to the Fitbit One as a tool for my next goal....the next 10 pounds and to help me with my sleep cycle, which I have found to be amazing. The best thing out of all of this is that all the tools are together, complete with trends, journal, archives, and incentives. I have read some of the other reviews and find that one-dimensional observations of a multi-dimensional program lack the information and experience needed to be fair. If you buy a product knowing that it does not link with an app you are using, why buy it? Because the product, even as a stand alone, is good. In any program, the key is the user, whether the product integrates with an app or not. So, I have stated on the Facebook page that I am happy with the product and program and I reiterate that here. Fitbit rocks!!! Thank you!!!
Very disappointed with the UI changes. The colors and icons are no longer vibrant and fun, they are desaturated and blend together. Since the different information all looks to be nearly the same color now, it’s not as quick or easy to scroll through and check different metrics at a glance like I could do before. Some info has been completely removed, like the remaining battery life on my device, or the predicted total number of calories left for the day that used to be visible on the main page. And the new graphics feel excessively large, while the important aspects of them (like the icon to show you’ve reached your goal in a category) are humorously miniature in comparison. Not only that, but chronic bugs remain unfixed and unaddressed, like how the app freezes when trying to open the barcode scanner to enter a food item of that is the first thing you try to do after opening the app; or how, when viewing the “zone minutes” section, if you have logged exercise for the day, the heart rate data shows an artifactual massive spike in heart rate around 12-1am (and this spike only generates/appears after exercise has been logged, and is only shown in that section of the app- there is no corresponding HR spike when viewing the general heart rate data). I love the idea of fitbit but with each new change, many of which have been downgrades/removal of features lately, it feels less and less like the fitness tracker that I used to love.