Gorilla Car Wash 4+

I have multi-cars in my household so the Multi-car unlimited sounded great! Plus I prefer the touch-less washes on a regular basis. My experience has not been good.

Lackluster maintenance, horrible customer service line, sketchy equipment, & closed down wash bays are just a few of the issues I experienced in the two months I’ve had the membership. With the quality of the dryers at multiple locations, I can’t justify winter washes either.

It sounds like a great deal, but the quality is not up to par with similar plans elsewhere.

Have had a great experience using the app now in 2024. I was initially dismayed by the current reviews, but they seem to have implemented bug fixes and the app functions perfectly for me. I was able to sign up in the app and have had no issues using the subscription services at any of the Omaha locations. When I got a new phone, I just logged in on the new phone and I transferred my account to the new one and it is working fine. You just pull up to the wash bay, hit activate, and it just works.

My only feedback to Gorilla if they check reviews (not app related) - I greatly appreciate having dryers on the sides of the car, as well as a timer to display my dry time remaining so I can get the most out of it. The 108th and Maple location at Kum n Go has these features, whereas other locations just have top down dryers and no timers. Would appreciate these features as upgrades to other locations (like 90th and center and 156th and center) in the future.

A lot of reviews had me worried but the Gorilla app is working fine for two months now. Thought I would go back and do review to say it’s worth a try. At least for West Center location. Seems Omaha has been flooded with new car washes (pun intended) I just want something simple. Casey’s bought out my prior favorite and it’s just not the same anymore. BP had one where the blower almost fell into the back of my pickup, not chancing that one again. Hoping Gorilla stays as is.