goShadow allows you to view care through the eyes of patients and families to improve outcomes and experiences while reducing costs.
What is goShadow?
goShadow is a simple, easy-to-learn solution that will enable you to make direct, real-time observations of patients and their families as they move through each step in their care journey. You and your teams will identify opportunities for improvement and generate the sense of urgency needed to redesign care delivery.
Transform Care in 3 Steps
• Define the Care Experience
• Use the app to observe and record in real-time
• Report your findings to drive change
Common Outcomes of Using goShadow
• Improve the outcome, quality, and safety of a care experience within any organization.
• Enhance staff engagement level through improving collaboration
• Improve process efficiencies while simultaneously reducing costs.
The Origins of goShadow
Shadowing is the cornerstone of the Patient and Family Centered Care Methodology and Practice (PFCC M/P)—a simple, replicable, and sustainable six-step methodology to deliver ideal care experiences and improve clinical outcomes while decreasing waste and cost. The PFCC M/P creates a sense of urgency to drive change by viewing all care experiences through the eyes of patients and families. PFCC Working Groups and Project Teams identify the gaps between current state and ideal care experiences and collaborate to close the gaps.
Ratings and Reviews
Finally! An App That Actually Adds Value
I recently took an operations position at a company with warehouses all over the country. As I quickly came to realize there was no real set way to do things. My initial task was to add some standardization to these fragmented procedures. I learned in graduate school that you need to have a set process flow for every, little task. I plunged into Excel and PowerPoint, yet found this far too time consuming. That’s when I had a fortuitous encounter with goShadow. I was able to do the same amount of mapping in a tenth of the time. The combination of ease of use, time required, friendly/prompt customer service and the subsequent process map created really showed my superior that I was a good hire. Was it me? Maybe a little, but I owe my current standing in the company to goShadow. I highly recommend!
Great for process improvement
Great app that Lets you create experiences and coordinate shadowing processes with many employees. You can easily capture and categorize your notes. You can also take / attach pics and rate each action. The reporting side on the web takes all of your data and organizes it in a way that helps you discover obvious room for improvement of a process. Even though this works for patient process improvement it can be used for any process across any industry.
Take the time to shadow
I was skeptical to use this in our office as we assumed we had a great system. The go shadow app made it possible to take in every step of the process and see it objectively represented in front of me. Takes some time and you have to have your staff on board and understand it’s to improve their work day as well as patient’s experience. The results allowed us to save on our routine expenses and give the staff a voice in improving our operations.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- AMD3 Foundation
- 13.9 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- © goShadow, LLC