GouvAlert.lu 4+

Name: GouvAlert.lu
Rating: 1 (1 reviews)
Author: CTIE - Centre des technologies de l'information de l'Etat

CTIE - Centre des technologies de l'information de l'Etat

Conçue pour iPhone

- 1,0 • 1 note

- Gratuit

Captures d’écran d’iPhone

Description

The government of the Grand Duchy of Luxembourg has developed a mobile app for alerting the population by smartphone, called ' GouvAlert.lu '.

Its purpose is two-fold:

- firstly, it enables the 112 service (Grand Ducal Fire and Rescue Corps) to broadcast alerts about major incidents. Users can also use the app to contact the emergency number 112 directly. The call generated by the app can then be geolocalised automatically by the 112 service, enabling the rescue services to locate the caller and take action as quickly and precisely as possible;

- secondly, it allows users to be alerted by a notification on their smartphone in the event of an emergency or crisis situation that affects public safety.

The app supplements the alert system operated by the Crisis Communication Service and forms part of a general approach for increasing public awareness and understanding of risks and protective measures.

As a preventive measure, information on appropriate behaviour to adopt and the various emergency response plans are also available via the app when there is no current alert.

7 juill. 2022

Version 3.0.11

We regularly update our application in order to offer you the best possible service.
The latest version includes changes to improve the user experience.

1,0 sur 5

1 note

False alarms and bad GPS position

This app makes push notifications having a generic message and not providing the actual message.
You're forced to open the app to see the alarm.
Then it won't work as the alarm was pushed to the entire country and their servers can't take any more requests.
When it finally works again, you see that the notified warning didn't even concern you as it's at the other end of the country.
I reported this issue months ago and it's still not fixed.
In addition, the position in the app is plain wrong by 10km so notifying 112 with your position would lead them to the wrong location.

Le développeur CTIE - Centre des technologies de l'information de l'Etat a indiqué que les pratiques de l’app en matière de confidentialité peuvent comprendre le traitement des données comme décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur.