I’ve played pretty much most dash games out there and this one is the most fair in terms of rewards and gems and coins you need for upgrades. It’s not super easy where you just get a ton of coins and gems to spend on upgrades where there is no challenge but I LOVE that. I love a game where I might need a few tries to get good enough to pass a level or play a bit more to get enough gems to upgrade something. But even once you move on to new hotels, you can go back to previous ones and play the ones you’ve mastered to get more gems if needed. And in this latest version they added even more ways to get helps on each level. Although I’ve passed all current hotels without using helps (just upgrades) because I like a bit of challenge. You honestly do not need to spend a penny to pass all levels, although I did spend a bit because I love to support great apps.The only quirk that initially irritated me in this game was when you lose a level, it brings up a window with only button as OK and x in top right corner. With previous games, you just end up hitting it quickly without always reading or remembering that here, if you hit OK, it takes 20 gems to extend the level. So I’ve wasted some gems when I did not mean to but after that I’ve learned and just clicked x to close out the box. Outside of this, there are no weird crashes or ignored “clicks” like some dead spotsThis game should really be an example that dash style games should strive for

I love this game and it’s my favorite to play. But now that I’m pretty high up, it is getting increasingly frustrating to play. I don’t mind having to work hard to get an extra gem here or there (play the lower levels, or try the challenges) but when you work so hard to get the amount of gems (sometimes days) to upgrade your hotel to pass a level, and then you have to wait on the time limit to pass is just awful. I’m ok with having to watch commercials but to just provide no option except for paying with gems come on. Example: (providing because I’m frustrated). To win the recent level I had to come up with 24 gems to upgrade a room. (You only won 10-15) at the end of the level, so for the past 3 days I’ve been working extremely hard to get the extra gems. I finally get them, purchase the room and it shows with a 12 hour wait. Ok, press play watch a commercial and it cuts it to 6… but then wait now there is no option to watch another ad, but instead come up with 24 gems just to speed up the delivery. Are you kidding me? These are the moments where I stop playing the game for a couple of weeks and try a different one. Developers, I understand trying to make money off the game, but let’s make sure it’s still fun for your long time folks that are on higher levels.

I’ve been playing this game for quite sometime now. Seems like I’m always waiting for the next hotel to open. I just finished playing the 2nd round of “hot season” for the last hotel available. It’s sad to me because the game glitched on the last level. I selected to play it, used two of my power ups (one to speed up production and one to double the income). I was then taken to another event going on in the game and the game froze. I had to restart it and when I got back in, it said “hot season” has ended. I hope that you’re able to get this fixed and no one else has to have the same experience. Other than that, I very much enjoy playing this game. Thank you. I’ve now deleted the game until I hear from the developers. After the latest update, the game kept glitching, things that were supposed to work automatically weren’t and it kept freezing. I deleted the game and reinstalled it. I was on the latest hotel, had purchased several outfits (which aren’t necessary for game play), but I’m now back at level 1. It didn’t save any of my progress. I’m not okay with totally restarting after getting to where I had gotten. Please fix this!After getting a response from the developer through posting a review, I sent a few emails to the email address they said to. I’ve never received a response. I hope they respond to anyone else. I’m now dealing with my second loss of progress due to getting a new phone. It wouldn’t let me download the progress I had, just override what I had. Not happy!

I have played a lot of these dash style games and I’m pretty good at them. I played through the whole first stage and fully upgraded all the hotels. I found that with a little time and effort you could do so without having to purchase a lot of additional gems, etc. (this is a beautiful game, btw - I love the attention to detail, the facial expressions, color schemes, etc.) with HOWEVER, now I’m trying to play the second stage, the Vegas levels. Some of the machines within the hotel are so slow and it takes so many gems to upgrade them, and you can’t get past the levels to get to the gift boxes to GET gems. I have gone back and played through old levels to obtain gems, but those keep increasing in difficulty and the amount of gems keeps getting smaller - so it seems as though you’re moving toward an impasse. I am the type to stick with a game for a long time, until it begins to get too frustrating. It would be helpful and keep players from just deleting the game when it gets too difficult if there would be occasional mini-games to earn more gems, or something of that nature besides hot season, which requires progressing through levels - which becomes impossible - so that a player could get past a level they’ve been stuck at. I would even watch an ad or whatever to get a few extra gems. Just a thought! I love so much about this game, but it’s no fun to play even a beautiful game if you can’t keep moving forward. Thank you to the developers for so much thought and artistic beauty! It’s a really beautiful and fun game!