Description

The Great Southern Mobile Banking app serves up powerful tools for Online Banking and Cash Management users*. Online Banking users can easily activate Send Money, Account Alerts, Text Banking, Quick Balance, and Debit On/Off in the app. In addition, Bill Pay and Mobile Check Deposit are available by enrollment.**
All Online Banking and Cash Management users can:
• View and manage accounts
• Activate eDocuments
• Reorder checks
• Transfer funds instantly between Great Southern accounts
• Enable Biometric login features on eligible devices
• Communicate with us through the Secure Message Center
• Find Great Southern ATMs and Banking Centers
• Use our handy calculators for tips, savings, and monthly payments

*Must be enrolled in Online Banking or Cash Management to utilize the app's full capabilities.
**Some features not available for Cash Management Users.

What’s New

Version 4.9.2

UI Improvements

Ratings and Reviews

2.2 out of 5
77 Ratings

77 Ratings

Eilan1 ,

Used to be great

Before the update I was able to log into my app with a fingerprint, now it won’t let me and I have to stop and type in the password everytime. The only things I need from this app is to check my balances, set new transfers and check on pending transfers. Those haven’t changed with the new update, but the fingerprint access did. Therefore, the new update is now less convenient. They closed down online access for several days for less convenience. Thanks.

Developer Response ,

We're terribly sorry about any inconvenience you've had with bio-metric login since the last update. If you are still having trouble getting the fingerprint login option to work for you please call Customer Service at 800-749-7113 and we will do our best to help you have a more reliable login experience.

GrimOxford ,

Some recommendations...

The app itself seems more like a HD version of a website that was originally made in the late 90s to early 2000s. I mean it works alright but I would like to see it brought more into the modern era, making it more streamlined to do basic things and giving it a much needed facelift.

For example: The recent transactions do not need to be so detailed on the main account view. Instead it should show up with the date (you can group all like dates together), pending or posted status, vendor name (shortened) and the amount taken/refunded. Then when you tap on the transaction, it’ll give you the rest of the information.

Some other options that would be nice would be things like receiving notifications when a deposit hits your account, or when a electronic check clears (with an option to turn those notifications on or off of course), etc. Siri integration, a way to view your account and routing numbers (after logging in again or using biometrics), basically just adding some quality of life features.

Developer Response ,

Thank you for the honest and helpful feedback in your review. We're always looking for ways to make the app better and your input is invaluable. Feel free to let us know how we're doing anytime here, or by email at OnlineBanking@greatsouthernbank.com.

sunflowerrr_ ,

It’s very frustrating to use at night.

I deliver food during the evening as a way to get income and I transfer the money over to my bank which is supposed to be instant. I try to check if it went through but it doesn’t. It takes hours for the money to show up on my account. Since they’re doing some sort of maintenance at night, it glitches and it tells me I’m $-200 or $-60 in the hole. It gives me anxiety because I know I never spent that much nor do I have any subscriptions that automatically take out. I can’t even call anyone at that time to get it figured out. I just have to wait. I find that very unfair because I’ve been a good customer at this bank for two years and I get this in return. I’m not usually one to complain but it is very frustrating having to work around this issue. A banking app is supposed to help people. Not give people anxiety. I hope they fix this soon or at all because it’s really making me want to look for a new bank.

Information

Seller
Great Southern Bank
Size
69 MB
Category
Finance
Compatibility

Requires iOS 10.3 and watchOS 2.2 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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