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Greyhound: Buy Bus Tickets 4+
Greyhound Lines Inc
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설명
Book low-fare bus tickets with more options
With the free, refreshed, and enhanced Greyhound app, you have more bus trip options, same low fares, and more new features than ever before.
• Bus Trip Schedules – More options! Now you can see and book both Greyhound and FlixBus carrier schedules. More schedules mean more low fares on bus trips.
• Seat Assignments – Choose the seat on the bus that you like the best. Want a window – sounds great. More of an aisle person – the choice is yours. A fee applies to select your preferred seat, or we’ll choose one for you
• Show your ticket directly from the app. No more checking in, no more printing a ticket. Simply show the driver the QR code of your ticket in the app.
• Live trip updates – all from the app in the palm of your hand
• App only discount offers. We like it when you use our app, that’s why we send out app only email offers
Some of our over 1900 bus routes across North America include:
• Albany, NY to New York, NY
• Atlanta, GA to Dallas, TX
• Atlantic City, NJ to New York, NY
• Boston to New York, NY
• Chicago, IL to Minneapolis, MN
• Dallas, TX to Houston, TX
• Houston, TX to San Antonio, TX
• Las Vegas, NV to Los Angeles, CA
• Los Angeles, CA to Phoenix
• Miami, FL to New York, NY
• New York NY to Philadelphia, PA
• San Antonio, TX to Monterrey, Mex
For details on what personal information we collect and for what purpose, your privacy rights and how to exercise them, visit https://www.greyhound.com/privacy-policy
새로운 기능
버전 8.56.0
Bug fixes and performance improvements.
평가 및 리뷰
Not impressed so far but app works good
Trying to book online via computer is a joke and even worse if you try calling customer service. They charge you an extra $20 to book a trip over the phone!! So far this will be my second trip with greyhound and so far not impressed. My first trip I was never sent my E-Ticket and called customer service and was told if I did not receive it I had to print the ticket but my printer doesn’t work thankfully I went to bus station and they were able to help me. Then bus was late an hour and then had to wait an additional hour because the driver was sick and had to wait for an alternate driver. Really hope this trip is better but I can say the app works great.
Customer Service is Poor
The app is a great idea. However, beware that it allows the the same person to be booked for the same bus at the same time when booking multiple people. So, if you are booking Economy you will have an unusable ticket(s) that they will not correct even though it is an obvious error caused in part by their app. Their agents by phone told me their was nothing they could do. When I tried to get resolution by phone the first agent would not let me talk to a supervisor. When I called back and talked to a different agent she put me on hold to talk to a supervisor and the call rolled over to a survey. When I rated the first question a “1” the survey dropped the call. I guess they do not like bad news. I tried their chat and before I could complete the text she “Rochelle” closed the chat. On the third try I immediately told her she was closing the chat before I could text. She explained they receive a lot of chats and they handle four at a time so their protocol is to only allow 1 minute.
So, the app is a great idea but it allows errors that are not correctable by employees, even if the error is obvious. They have a 19th century management style and do not like bad news. I do not expect this review to see the light of day!
Beware Refunds are Not 100% of initial value
If you’re expecting the same customer experience as with normal airlines or car rental, especially related to fairness with services not provided and refund for missed bus routes or missed connections, you will be extremely disappointed. Greyhound will do everything possible to NOT refund you. You cannot talk to a human about a refund, you must use a written portal submission and wait for them to evaluate the situation and come back to you. Furthermore, even though they know your greyhound connections and full scope of your journey, they will likely NOT wait for your bus if it is delayed (even only if delayed by 15 minutes). This business practice would have left me stranded for 24 hours in foreign town.
If you have no other option and have lots of flexibility with days you are traveling, use greyhound, but I would only pay in advance for routes you are positive you are going to take. If you expect to cancel, they will likely not give you 100% of your money back.
Check the terms of their refund policy (which is complicated and messy).
앱이 수집하는 개인정보
Greyhound Lines Inc 개발자가 아래 설명된 데이터 처리 방식이 앱의 개인정보 처리방침에 포함되어 있을 수 있다고 표시했습니다. 자세한 내용은 개발자의 개인정보 처리방침을 참조하십시오.
사용자를 추적하는 데 사용되는 데이터
다음 데이터는 다른 회사가 소유한 앱 및 웹사이트를 통해 사용자를 추적하는 데 사용될 수 있습니다.
- 구입 항목
- 검색 기록
- 식별자
- 사용 데이터
사용자에게 연결된 데이터
다음 데이터가 수집되어 신원에 연결될 수 있습니다.
- 구입 항목
- 재무 정보
- 위치
- 연락처 정보
- 검색 기록
- 식별자
- 사용 데이터
- 기타 데이터
사용자에게 연결되지 않은 데이터
다음 데이터가 수집될 수 있지만 신원에는 연결되지 않습니다.
- 위치
- 사용 데이터
- 진단
개인정보 처리방침은 사용하는 기능이나 사용자의 나이 등에 따라 달라질 수 있습니다. 더 알아보기
정보
- 판매자
- Greyhound Lines, Inc.
- 크기
- 73.4MB
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- iPhone
- iOS 14.0 이상 필요
- iPod touch
- iOS 14.0 이상 필요
- Mac
- macOS 11.0 이상 및 Apple M1 칩 이상이 탑재된 Mac이 필요
- Apple Vision
- visionOS 1.0 이상 필요
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