Grindr - 帮助基友聊‪天‬ 17+

A car crash of an app

The company must want this app to be the worst possible version of itself in the worst ways. Locking nearly every feature behind a paywall and pushing ads at every possible corner would make you think that they are trying to pay for the development of a functional app. The reality of it is is that this app is broken at its core now and the user experience is the worst I’ve seen from an app of this nature. The messaging system is broken now most of the time. Constantly getting false notifications for taps and messages only to find that there’s no new activity; my own messages being marked as “new message”; photos failing to load constantly; messages failing to send; UI elements vanishing from the home screen randomly forcing an app restart to get them back; bios are now randomly cutoff; and so much more. Aside from just the technical issues, there’s also the bots issues. So many bots that run rampant on the app. Please implement some form of verification system that doesn’t involve using just a phone number. Tinder and bumble have verified profiles that allow users to submit photos for verification. At least do that to reduce the fake profiles and catfish. So much work needs to be done to make this a usable app again, but right now it’s just absolutely broken.

Unlawful and unfair practices and should be turned into the federal train or Better Business Bureau.

depending on your location and applicable data privacy laws, they may still be required to provide you with some explanation about why your account was suspended and could be considered somewhat problematic if they refuse to provide any information at all; especially if they are claiming to protect other users without giving you a chance to address any potential issues with your account. / their terms and conditions. It’s a joke people who really read it because it honestly contradicts itself. You say private information that you don’t do anything with it but yet you sell it to a third-party. And number two you say you’re protecting other users by not giving my personal information. with my name on it, I call that. Slandering which is illegal and I think the federal trade company business you should be turned into them. Not only do you sell a third-party private information with your ads, and then you say that you don’t tamper with people’s profile profiles because of private. Wrong why do you delete people’s profiles and why do delete photos if they’re not appropriate, and you also I’ve read people say that they tap into IP addresses to make sure that you can’t get into grinder ever if you get tampering again with other people’s privacy, so you were literally going against every word in your terms and conditions and need to be turned in to the federal trade.

开发人员回复 ，

Hi, thanks for reaching out! Please visit grindr.me/supportform to share more details, or go to your Grindr app > Settings > Help > Get in Touch for direct support. Thanks for being part of the Grindr community.

Horrible

I have been using this app for several years for what this app is used for. Then on the day I decide to purchase a one month membership to get the Xtra features I was banned without notice. I thought it to be a technical glitch so I reached out to the support for them and asked for reasons on the ban and they said all I have todo is appeal the ban. I went a week without word back, and reached out again and again. Then I received a email back that only said that I now have a lifetime ban and that I’m screwed because I purchased it, but better cancel my subscription or they will keep billing me. The only thing they said why I was banned was because of community guidelines. I asked for clarification on what I violated because I had no nudity, no foul language, no in appropriate speech, and as a person I don’t talk bad about other people.
This is a horrible app, if you are doing what you are supposed to be doing. And they are no help in trying to rectify the situation. The language that they used in there correspondence with me makes me feel like I am a bad person, and being punished for something that never happened. I have been warned about random people getting banned for no reason then get excommunicated for absolutely no reason. Shame on the company Grindr, Inc. same on what you do to loyal customers and I hope this prevents you from marking any money off of your next victim. The essential stole from me and now won’t tell me why. ABSOLUTELY HORRIBLE!!!!!!

开发人员回复 ，

Hi there,

We do not ban users for no reason. It would be counter-productive for us to do.

We are happy to take a final look at your account to ensure we did not make an error. Please reach out to us at hello@grindr.com with the email address associated with your banned account.