Gryphon Post-Call Dashboards 4+

Maximize Agent Performance

Gryphon Networks Corp

Designed for iPad

    • 5.0 • 3 Ratings
    • Free

Screenshots

Description

Gryphon Post-Call Dashboards close the visibility gap with conversational analytics that enable managers to truly understand how customer-facing teams measure up.

Gryphon Post-Call Dashboards deliver the conversation insights and intelligence that empower revenue and customer experience leaders to proactively manage the end-to-end performance of customer-facing organizations:

- Access at-a-glance views of activity metrics and key performance indicators to improve short- and long-term decisioning
- Analyze employee performance against established benchmarks to ensure revenue targets, support metrics, and other KPIs remain apace with projected goals over time
- Leverage analytics and conversation intelligence insights to deliver targeted feedback and needs-based training to drive improved call outcomes and higher-quality customer engagements
- Alleviate stressful scenarios and cumbersome tasks with integrated automation that enables reps and agents to focus on their customers and prospects, rather than manual tasks

Ratings and Reviews

5.0 out of 5
3 Ratings

3 Ratings

App Privacy

The developer, Gryphon Networks Corp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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