Guardio - Mobile Security 4+

I’ve started trying out Guardio because ThioJoe would advertise it on his channel from time to time. It offers a bunch of services, like identity protection, dark web monitoring, email protection, text messaging protection, etc. However, I noticed that it only provides email protection for Gmail accounts. The only thing that makes me give Guardio 5 stars is if it expanded the email protection to include all email accounts. If this can be implemented in the next update, that would make Guardio not only more versatile, but more customer friendly.

Hi, we really appreciate your feedback about the new email protection feature. Rest assured that we do have plans to add support for multiple email addresses as we continue to enhance this feature moving forward. We understand the value of a centralized security solution, and we are committed to delivering an improved user experience. While we don't have an exact timeline for the release of this feature, please be assured that our development team is working diligently to implement it as soon as possible. We appreciate your understanding and patience. If you have any further questions or suggestions, please feel free to reach out to us. We value your feedback and are always here to assist you.

I signed up for this without reading the reviews. Big mistake! First I started getting emails that should’ve been in the junk mail. From there I was getting an extra ordinary amount of junk text. Now I’m getting all kinds of calls and block them but there’s 1 million numbers.. the only thing different was I signed up for this app the Guardio!! I would advise no one to even try the free ? I’m over 7 days out an the number of emails, texts and telephone calls I’m getting has increased dramatically! I’ve never got junk text before in this number! The same for the emails hitting my email account. I must take the time to send them to my junk account and block them!! The last thing is the spam on my cell phone. I’ve never got spam calls because I signed up for the protection from the government. Now after this company it’s covering all my devices. Makes me wonder if they Sold my Information??!!!!!!!

Hi there, We appreciate you sharing your thoughts. We can understand that sometimes reviews could not be that good, however, we choose to focus on the positive ones and improve from the negative ones. Regarding these junk emails, you are receiving. Guardio will mark bad emails that you receive in your Gmail account when they are malicious. However, it doesn't have any connection to the junk emails or unfamiliar calls that it sounds like you have been receiving lately. If you need any further assistance, don’t hesitate to reach our support team through this link: guard.io/contact

I applied for a free subscription for a week and made sure to cancel it right after because you get to keep the subscription until it ends. Apparently when I made my account, it made TWO different accounts under the same email. I was charged for 4 months after the subscription expired on Christmas Day of 2023. Looking in the subscription list in settings on my phone, going to their website, and going through the app it said that the subscription was canceled and I had to renew it and sent screenshots to these “people” who overall felt like I was talking to an AI generated response every time and asking to “rate my experience” with a happy face, or a frowny face.
And monthly renewals like the premium subscription are not eligible for a refund so I lost $60 because of this ghost account. 👎

Hi Jacob, We deeply apologize for any inconvenience you've experienced. Our team has taken your feedback seriously and has reached out to you personally to address the issue. We value your satisfaction and are eagerly awaiting your response so we can resolve the matter promptly. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.