GV-Eye 4+

Great… But,

I’ve been using this app since it came out. I’m a GV installer, so all my customers use this app. However after the latest update, the app is crashing all the time. Won’t stay open for more than 15 or 20 seconds before it just closes. Other than that, it’s a good app. High resolution cameras come through great, there’s a playback feature and pinch and zoom is awesome. And you can do multiple sites with the same app. I just wish you would quit crashing

Ответ разработчика ,

Thank you for your feedback. According to our internal test, GV-Eye running on iPhone13 (OS version iOS 15.4). When GV-Eye connecting NVR, VMS, GV-SNVR, Recording Server, UA-XVL/XVR/SNVR, continue to use GV-Eye watching camera live view in 5 minutes, GV-Eye did not crash. We may need further details like your camera or server model for troubleshooting. Pleaes send us more detailed information to support@geovision.com.tw.

A few fixes would be appreciated!

Please update the app to use more screen. There’s a lot of blank space that could be used to make the camera view bigger. Looks like the app isn’t optimized for iPhone Plus sizes and iPhone X.

When I navigate away from the app for several minutes or longer and come back, all of the cameras are frozen and take about 20 seconds to refresh. It’s faster to force close the app and re open. Let the cameras stream in the background or add an automatic refresh/refresh button.

Would like to see Apple Watch support! Would even pay for all of the features/updates mentioned above! Thanks.

Geovision 3.0

This app is in need of attention it crashes or the cameras just set an spin. When you click a pic to enlarge it an then hit the back button to go back to live view it crashes or just sits an spins on the live page. All my devices are up to date every thing worked great in version 2.9 but when i updated to 3.0 the problems started including in there new ez access its the same it crashes. How can i get the old version back it works more than i can say about the new 3.0 junk.

When is the update for this app coming out. It not working is really hurting my business an people don't want cameras that the remote app don't work. Can you shed some light on this. Thanks

Ответ разработчика ,

Thank you for your feedback. According to our internal test, GV-Eye does not crash when the cameras set and spin. We may need further details like device whitch you connection for troubleshooting, please take some screen recordings or photos for the current issue and send us more detailed information to support@geovision.com.tw