The GWP – Mobile My Connect app is an all-in-one utility app for customers of Glendale Water & Power in Glendale, CA to access their information anywhere, anytime and on any device. Customers will be provided with many self-service features including the ability to view and pay bills online, set budget goals, view electric and water usage data, send messages to GWP, report outages, receive notifications, make service requests, find the nearest EV charging station and much more.
This update includes iOS 10 compatibility and stability improvements.
Ratings and Reviews
Totally useless. Tried to set up account because they advertise it on their bill envelope. Thought," that would be cool to see the usage in real time instead of waiting for their report". Instead I get a message " unable to process". Well, what should I expect from a city app. Things only work when we have to pay something.
Update: here it is another year, and guess what? Still not working. Instead of sending utility and water reports in the mail and spending all that money, how about fixing this useless app. Why have a water usage report if you really don’t save anything. I’m in the top 20 percent in saving and I see no saving in my bill. So I can feel good and bad all at once.
“Account Data not available at this time”
It took more tries than I can count to get this app “working.” You have to set up a SEPARATE login (different than the online system), which never worked (got error messages when trying to set up the separate account) until today. Finally, I thought! I can pay my bill through the app. Nope. “Account Data not available at this time.” Okay, I’ll look at my past bills and make sure I’m up to date. Nope. “Account Data not available at this time.” Well, I’ll check my current usage then. Nope. “Electric data usage not found.” What is found? My name and address. Although not my apartment number. Totally useless.
Like the city--useless
This app exemplifies everything that's wrong with city government, specifically Glendale City Government. The city's attitude is "give us all your money and shut up." Here I am trying to give Glendale more of my money, and this app (which looks like a child--and a very dumb one at that--designed it), won't even allow the resident to log in. Remember the exorbitant city utility tax we approved a year ago? Where does all that money go? Apparently not to improving or updating this relic of an app. Just another slap in the face from a disinterested, overpaid, tax-engorged city government. And people still wonder how Trump got elected?!
With Family Sharing set up, up to six family members can use this app.