Hammerhead Companion 4+

I was so excited to see that Hammerhead finally had an iOS app. To my disappointment this only works with the Karoo 3 apparently, not the Karoo 2 that I bought for $400 just six months ago. Since I won’t be throwing away my basically new K2 any time soon, this app is useless. Hopefully they will make it compatible and I’ll be changing this review in the near future. Still like my K2 though.

So my K2 is unsupported. Makes me want to go back to Garmin for a bunch of reasons: better battery life, and a usable app. Yes, I do believe the K2 is a better and easier computer to use than the others out there, but being relegated to “outsider” status is a distasteful scam perpetrated on loyal users. Is the new Karoo worth its nearly $500 pricetag? I doubt it; it doesn’t seem to have anything over the K2. So yes. I agree with some of the other negative posts: SRAM scam, and no more love for Hammerhead. No longer will I advocate for a device whose company so clearly disrespects its users. And to those of you who have the new Karoo, good luck to you, you do have a great device. But you’ll probably be posting something similar when the “K4” comes out and the app upgrade will only support the latest device, leaving you floundering in a pool of betrayal.

Completely useless K2 now that they’re K3 is out. I re-downloaded the app only to find it has nothing for the K2 I just spent $500 six months ago.
Then my PW stopped working and now I can’t log in to website. Though the site keeps telling me it’s sending me an email to reset my PW, nothing arrives. Nothing in spam either.
I’m so frustrated with the whole system I think Im going to take the loss and get a Garmin like the rest of the TDF followers in my group are using.
SRAM should be ashamed of this technical mess. It is everything BUT user friendly.