Handshake is a B2B eCommerce platform for manufacturers and distributors. It includes your very own B2B website, and this easy-to-use mobile app for both customers and sales reps to place B2B orders.
*Note: If you are a B2B customer and your supplier uses Handshake as their ordering app, please reach out to your supplier for your login information before downloading the app.
WHY CHOOSE HANDSHAKE:
• Eliminate manual order processing steps and errors, and fulfill orders faster.
• Beautifully showcase your products in a digital catalog.
• Provide simple, intuitive mobile order entry for your customers and reps.
• Receive orders 24/7 from anywhere in the world.
• Display up-to-date order statuses, order history, customer-specific pricing, and product inventory levels.
• Customize your B2B ordering experience with industry or business-specific workflows and features.
• Integrate to ERP and other back office systems.
HANDSHAKE FOR SALES REPS (Handshake Rep):
an app for your B2B sales reps to check order history, inventory data, and customer-specific pricing and promotions in the field, Handshake Rep enables smarter sales conversations at customer appointments and trade shows.
Replace costly printed catalogs, paper order forms, and that old-school barcode scanner with a digital catalog, customer insights, and intuitive order writing interface for even your most technology-resistant reps––all accessible from an app that works offline.
Orders are then synced automatically to your back office for faster confirmation and shipping, eliminating the need for costly, error-prone data entry.
HANDSHAKE FOR BUYERS (Handshake Direct):
including a B2B eCommerce website and this mobile app experience specifically for buyers, Handshake Direct makes it possible for your B2B buyers to place orders 24/7 from any device. Your customers can place orders from a computer or laptop, or use the mobile app at the shelf and on the go, saving time by including instant ordering as part of the stocktaking process.
Increase order frequency by making the order writing process faster, allow customers to discover new items in your catalog, and prevent backorders by offering up-to-date inventory availability data.
Orders from both sales reps and buyers are managed in the same Handshake admin hub, and can all be synced to back office systems via a single integration point.
Fixed an issue where in app notifications sometimes were not displaying while writing an order
Ratings and Reviews
Great app. Easy to use. Easy to set up
WE have used this app at trade shows for many years. The folks at Handshake are really nice and helpful but I hardly ever have to bother them as the set up and updating is very easy, and more important, writing orders at trade shows is very very easy, quick, and accurate. Orders are transmitted electronically to our warehouse so there is no need for someone there to type them into the system. And the customer gets a clear copy of the order immediately. We love it
Sync meter and progress
The sync meter is not a useful feature. Does not give any real indication of what has synced, level of progress, or how much data needs to sync. Having to pump sync numerous times, completes, then tells me it only partially synced. Frustrating.
Great app but customer service needs help
We have been using this app for a couple of years now. It works great but if you need help with anything god help you because you can’t call to talk to anyone. You have to send an email and then hopefully someone will write you back within 24 hours. Then you have to respond to the email and who knows how long it will take to get things resolved since they don’t call you just all by email. The customer service for this app definitely needs to be better. I’ve reported an issue on Monday morning and it’s now Thursday with only 1 email sent to me and no resolution.
Angie - Dino Cat Industrial Supplies
- Handshake Corp.
- 111 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Chinese, Dutch, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish
- Age Rating
- Rated 4+
- © 2016 Handshake Corp.
- In-App Purchases
- Handshake Six Month Subscription $299.99
With Family Sharing set up, up to six family members can use this app.