Google Chat is an intelligent and secure communication and collaboration tool, built for teams. From ad-hoc messaging to topic-based workstream collaboration, Chat makes it easy to get work done where the conversation is happening.
• Group collaboration that allows Google Workspace content creation and sharing (Docs, Sheets, Slides), without having to worry about granting permissions
• Side by side editors, one click meetings, scheduling, document creation, and shared files, tasks, and events make it easy to get work done
• Google search functionality, with options to filter for conversations and content that you’ve shared
• Ready for Enterprise, with the full benefits of Google Workspace security and access controls including Data Loss Prevention, Compliance, Admin Settings, Vault Retention, Holds, Search, and Export
Google Chat, part of Google Workspace, is now available to anyone with a Gmail address, for free! Use Chat to collaborate seamlessly either one-on-one, or in topic-based group conversations. Get things done and create content easily with Google Docs, Sheets, and Slides, and keep everyone up to date with shared files and tasks. Easily find past conversations or files with Google’s powerful search, and let bots and smart suggestions help you connect with meeting participants and get more done, faster.
Ratings and Reviews
So I'd say that its an improvement over hangouts. So good job there. BUT
So I'm going to start with my pros at the moment: 1- everything else seems to be mostly functional 2- all my chats and rooms are there and accessible 3- the app doesn't crash as far as I can tell. These are really good things! ... but tbh this app is missing quite a bit to be set up for the iPad. The desktop web app is soooo much better. 1- No slide over or split screen (come on its 2021 here lets go) 2- App screen usage is abysmal. I'm definitely looking at a stretched out iphone app. Even the hangouts UI is set up better than this. The Chat Webapp really is what we need here. Though even that isn't perfect. 3-reply to does NOT EXIST. Kinda big oof there. 4- On mobile I can't type out an emoji and have it pop up like on desktop. And lets be honest thats about 150x faster.
TBH this is an improvement over Hangouts, but lets not forget how antiquated Hangouts was. This works, and it's better, but there's a lot more to do.
Disappointing after Hangouts
Google Chat added the ability to have rooms where specific topic threads can be created. That’s really nice and a feature we were hoping for coming from Hangouts. Unfortunately, that’s about where the improvements end. Google Chat is at its best on the mobile app, but if you’re using it regularly, across mobile and in the desktop chrome extension, you’ll quickly see the questionable choices made by the developers. I used Hangouts and now use Chat in a professional environment, for more casual short form comms, and it’s clear after 6 weeks of heavy use that Chat wasn’t designed for anything more than light usage. It’s completely unwieldy with more than 20 active conversations. The alphabetical sorting of conversations means hunting down the person you were just talking to. The conversations are spaced relatively far apart and take up way too much screen real estate. The color scheme is blindingly bright. Et cetera.
If you’re only using the phone app and only for chatting with a limited number of friends socially, which is clearly the use case they have decided to laser focus on, you’ll be fine with it. If you’re on the mobile app only, ok. If you’re hoping to do more with it, you should look elsewhere for a more thoughtfully designed, and scalable, communication method.
The least user friendly invention since the square wheel
1. It separates one-on-one conversations and group chat rooms into two different sections, so you’re constantly switching back and forth to check on everything.
2. All wording is on one side of the screen, unlike a normal texting chat design (like discord) — while some might be used to this it can get seriously confusing, and there’s no way to personalize it to make it easier to read. Not only that, all wording is formatted in rows, not in text bubbles. This can make comments and messages blur together and get confusing if you aren’t used to that kind of messaging.
In summary, hangouts is far more manageable and user friendly, and personally I think that chats should have merged with hangouts so that we could get the best of both worlds, instead if all of us being shoved into this circus of a site. Honestly, the only good thing I could find about chats that was nice was the dark mode (something google hangouts doesn’t have.) This is a big switch for a lot of hangouts users, and I wish that they would make it more manageable so that we could personalize it better. I’m sure in time I’ll get used to it, but I do think that this transition could have panned out better.
Developer Response ,
Hi there. Thank you for taking the time to provide feedback. We're sorry to hear that. We'll pass this along to the team so they can review and make the Chat app even better. We ask that you submit a feedback within the Chat app by clicking the Menu button then 'Help & feedback' and tap 'Send Feedback'. Thank you!
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- 212.8 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
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With Family Sharing set up, up to six family members can use this app.