Happiest Baby, makers of SNOO 4+

The Happiest Baby, Inc.

    • 4.1 • 1.7K Ratings
    • Free
    • Offers In-App Purchases

Description

The Happiest Baby App is the mobile companion to your Happiest Baby devices. This includes SNOO Smart Sleeper—a safer and more effective baby bed—and SNOObie Smart Soother—the sound machine, nightlight, and sleep trainer.

Created by Dr. Harvey Karp, renowned pediatrician and sleep expert, SNOO intelligently responds to your baby’s needs and, within just days, helps the whole family get more sleep. It calms crying and boosts sleep with the rhythmic sound and motion that babies find so soothing in the womb.

SNOObie is an all-in-one white noise machine and nightlight system! It helps settle your sweetie, keep scaries at bay, teach calming breathing, and create easy-peasy sleep routines. This portable bedtime buddy features customizable nightlight colors and special soothing sounds.

SNOO Features:
SNOO Log: Tracks your baby's sleep every day...automatically.
Alerts: Lets you know if your baby needs more than SNOO's soothing (due to hunger or discomfort).
Remote Control: You can quickly respond to your baby's needs by adjusting SNOO’s levels up and down.
Customize: Pick the best motion and white noise settings for your baby.
Adapt: Lets you boost the level of rhythmic sensation—like riding in a car all night (reduces sleep disruptions from stuffy noses, growth spurts, sleep regressions, teething, etc.)
Easy Weaning: Special setting helps babies learn to sleep without motion, to prepare for moving to a crib.

SNOObie Features:
Connect and have fun with your SNOObie routines! Choose your favorite SNOObie light + sound cues to create up to 4 routines at a time that fit your family. To create a routine, pick your preferred light color, sound, time, and day(s) of the week. Once you save the routine, set it by tapping your device to SNOObie, and your routine will be ready to play when the scheduled day and time arrives.

A Wi-Fi® connection is required to connect the App to your Happiest Baby products. An NFC-enabled device is required to connect the App to SNOObie. For more info, visit HappiestBaby.com or connect with us at customercare@happiestbaby.com if you have any questions!

Note: Auto-renewable subscriptions can be canceled anytime with no penalty.
Prices are in USD. Pricing may vary in other countries and actual charges may be converted to your local currency depending on your country of residence. Payment will be charged at confirmation of purchase. Subscription automatically renews unless canceled at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period with the same term (monthly) and same price.

Privacy Policy: https://legal.happiestbaby.com/privacy-policy?lang=en_US
Terms of Service: https://legal.happiestbaby.com/terms-of-service?lang=en_US

What’s New

Version 2.0.0

We're excited to introduce the Happiest Baby Premium App, designed to support your family even after your little ones outgrow SNOO.

The Premium App goes beyond basic tracking, allowing you to monitor sleep, feedings, pumping and diaper changes. Plus, you'll have access to premium content that is full of helpful tips to guide you from pregnancy through toddlerhood.

Ratings and Reviews

4.1 out of 5
1.7K Ratings

1.7K Ratings

AK&Otto ,

Won’t connect

Update: The developer contacted me after my review and told me it’s a known issue with Eero routers. They told us how to fix it and now the app is connecting. I agree with others that timestamps on the “racetrack” view would be nice but you can find that information by double tapping or going to the other view options. I liked the way the old app looked better but I suppose I’ll get used to this one and it will be just fine.

The new app won’t work. When I open it, it says “Oops! something went wrong. We had an issue loading the app, please wait a few minutes and try again.” I have tried for days to get it to load and it just keeps giving me that message. Thankfully we still have the old app otherwise the SNOO would be an extremely expensive, uncontrollable bassinet. Fix it, please! And definitely don’t deprecate the old app!

Developer Response ,

We're truly sorry to hear this! Our team found an issue with Eero routers and we're working with them on a solution. In the meantime, try adding happiestbaby.com to allowed sites (https://support.eero.com/hc/en-us/articles/360045634132-Block-Allow-Websites), or you can add a guest network and change the SNOO Wi-Fi® network in the Happiest Baby App. If you're not using Eero routers in your home, our team would like to speak with you to provide you with additional support. Please connect with us at support.happiestbaby.com

2nd Snoo ,

App is necessary evil

We are on our second time Snoo and the app user experience has only declined over the past 4 years since our first. We have bought both Snoos used for half price and resold after - I recommend this as the Snoo is far overpriced for how little customization is offered by this app. There is no way to use the Snoo effectively without this app which continues to decline. The physical product is great but this app alone makes the asking price too high.

The most recent app update removed the ability to double tap to zoom into sleep details. Instead they added the ability to track feeds and diapers which is unintuitive and unnecessary. Many better apps like Huckleberry track those things much better, I just need the Snoo to tell me about time in bassinet and levels etc. which is almost impossible to find now. The app has to be manually opened each time to lock the Snoo from automatically turning up levels which should be available as an option but is not. Instead they send me notifications recommending I allow the Snoo to increase speed!! I want to be in charge of how I use the Snoo but it is very difficult to customize. In 4 years the app has added no improvements or increased customization and only become more convoluted and frequently disconnects from the Snoo itself. I wish the app could be as sleek as the physical product and provide me with easy customization of sound levels and motion limits if I want them.

Developer Response ,

We’re so sorry to hear that you’re disappointed with the App. We’re always working to improve the user experience and we’ll be sure to share your feedback with our team. We understand how valuable the sleep data is and we want to share that you can filter out feedings and diapers from your Log if you prefer. To view all sleep data, tap Tracker > Sleeping > All Data tab, or you can tap Zoom on the Log screen. You can quickly access the familiar Sleep Log by tapping Daily in the SNOO Dashboard. We hope that you will find the App more helpful as we continue to build out features and functionality. If you seek additional support, please submit a request at support.happiestbaby.com.

yupedy yup yup ,

Not Great for Snoo Users

I have a Snoo and am disappointed with the new app. Put the log on the main screen, put the current sleep AND longest sleep on that same screen. And longest is defined by time in Snoo - NOT time between up-leveling. That is completely unhelpful when figuring out how long baby has been sleeping at night. How long since last feed aka - how long has she been in the snoo? Snoo is going to make you go three screens deep to find out. By making us click through multiple screens to dig for the info we want - this app was clearly not designed for sleepless frustrated parents at 3am. To find all the info I want, I have to view multiple different screens - put it all in the same place. Or make it redundant on all the screens. Its ridiculous. Also, the “zoom” feature doesn’t auto-update with live data. How hard could that be? This app should be designed with parents in mind that need fast data at a glance, and that is the opposite of what it does. Most people use the snoo for 6 months, but only track diapers, nursing, etc. for a short period of time after birth, if at all. So make the snoo part the MAIN info and focus. Also - the data takes forever to load. Never had that issue with the old app. Oh! And bring back the time stamps - we all used that! Again - critical info at a glance.

Developer Response ,

We’re sorry to hear this has been your experience and we appreciate your suggestions. Our team is always working to improve and build out App features and functionality so we deeply value your feedback. We added tracking for feedings and diaper changes based on customer feedback, but you can easily filter out that data using the filter bars at the bottom of the Log screens. To help us investigate the issues you’re experiencing with data loading, please connect with us at support.happiestbaby.com.

App Privacy

The developer, The Happiest Baby, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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