Are you a working professional with a busy lifestyle? Clueless at picking groceries from the supermarket or fresh market? Looking for deals on fresh marts grocery shopping or food delivery to your home? Download HappyFresh now & enjoy a special promo on your first order!
HappyFresh is Indonesia’s leading online grocery delivery service. Shop from over 600 supermarkets & fresh markets across Indonesia’s major cities. Trained Personal Shoppers freshly handpick the best grocery items while our Riders deliver them safely to you & your family.
WHY USE HAPPYFRESH?
• Easy to use & order
• Over 5 million installs worldwide
• More than 600 online supermarkets & fresh markets
• Order in major cities: JABODETABEK, Surabaya, Bandung, Bali, Medan, Semarang & more.
• Delivery from local stores: Grand Lucky, Lotte Mart, Superindo, Hypermart Online & more
• Discounts & deals including free delivery for new users
• Fast same-day contactless delivery
WITH HAPPYFRESH YOU CAN
• Get access to exclusive vouchers & promotions.
• Buy fresh vegetables, fresh fruits, drinks, organic food & household snacks - all in 1 order
• Shop from popular supermarkets & speciality stores in your city
• Leave notes for your shopper to add special requests or replacements to your order.
• Shop conveniently from anywhere - from your home, the office, or on the road.
DAILY PROMOS, VOUCHERS & FREE DELIVERY
Save with exclusive daily vouchers & discounts. Check our app to see free delivery deals too. For new users, enjoy exclusive online shopping promos ranging from free delivery to 50% off. Install today to grab your first free online grocery fresh box delivery.
SUPERMARKETS, HYPERMARKETS & MORE
Shop from top supermarkets & fresh marts ranging from:
• Hypermart Online, Lotte Mart, Ranch Market, Farmers Market, Pepito, Lulu Hypermarket, Hokky, Prima Fresh Mart, Tip Top, Grand Lucky, My Super Indo, Hyfresh, Frestive, Pasarnow, Hero, Papaya Fresh Gallery, The Foodhall, & more.
ONLINE GROCERY DELIVERY INDONESIA
Need some alfa? With HappyFresh you can shop food astro fast & get your sayur in a box delivery same day. With many stores such as Super Indo Maret, you can shop anytime, anywhere. Ordering the sayur online from the phone has never been simpler!
Find out more about us at www.happyfresh.com
DOWNLOAD NOW – Grab your first free grocery home delivery!
Read more about our terms & conditions here:
Terms of service: https://happyfresh.com/terms
Meals are best cooked at home, so get your ingredients with our new and improved HappyFresh app!
We have fixed many bugs and made tweaks for a smoother and better user experience on our app.
Enjoy #FreshlyHandpicked groceries delivered right to your door today. Update the app here.
Ratings and Reviews
Great app, poor price accuracy
Revised rating: (10 Aug 2020)
Leaped from 1 to 5 stars! Why?:
1. Accurate discounted price (thanks also to Food Hall Villa Delima, Lebak Bulus, Jakarta Selatan). When it tagged 50% off, it gave 50% off. Before this, I cancelled shopping what supposed to be this, but in fact ended full price.
2. Accurate delivery time. It says 17:00-18:00, delivered 17:29.
3. Option to “do not replace shopping bag with closely matched items, when exact items not available”. This helps miscommunications when shopper not available to receive calls to approve replaced items.
Bravo. Please keep up this performance.
Dont get me wrong for 1 star rating. I have no problems with the app, but out of 2 times shopping, both had inaccurate pricing and I had to cancel one of 2 of my orders because I had to pay full price of what supposed to be a 35% discounted price tag. A big price difference!
Developer Response ,
Hi, we are so sorry that your latest order with us was less than satisfactory. We really want to make this right. Please email us at firstname.lastname@example.org or reach out on social media (Twitter & IG: @HappyFresh_MY)so that we can look into this matter further - Lainy, Your HappyFresh Team
The app is easy to use and well laid out. The only area I would hope they can improve in the future is if they could have real time stock. In every order we place, at least 2-3 items turn out to be out of stock and we don’t have any way of knowing that until right before the delivery is sent. Because you select a time slot for delivery, if you needed a particular item for something you’re cooking, you don’t know until the last minute that you aren’t getting it, so in the end you may have to go ahead and go to another store in person anyways.
But other than that issue, this app makes life in Bangkok and getting things you need so easy and convenient. Still love it and use it almost every day.
Developer Response ,
Hi, Michelle! Thank you so much for your kind words.
Anyway, what is a bunny without a carrot? Hungry! We won't let you hungry because we have a lot to offer. Let's stay in touch on:
Have a great day!
Limit Promotional Push Notifications
The service and app are overall good, I’ve been a happy user for several years.
What has become increasingly intolerable is the promotional push notifications and their frequency—HappyFresh, please get with the program that has been industry best practice for a long time: distinguish transactional from promotional notification types and allow users to configure them differently.
We need notifications for deliveries, chat with shoppers for item replacements, etc. These are transactional essentials, so because of these disabling the app’s notification permissions entirely is out of the question.
But I’m not interested in promotional notifications, it shouldn’t be necessary to explain this preference. Further, my iOS stats indicate HappyFresh among the highest counts of notifications, for an app that I use (and want to use) once every two weeks.
This frequency of promotions is too high even for those consumers who are price-sensitive enough to want notifications, I think.
Please stop making notifications all-or-nothing, and consider more effective/less alienating marketing strategies for protecting your churn rate.
Developer Response ,
Hi, Ches Martin!
We’re sorry for your inconvenience about this. " Give us a chance to fix it! ". We always try to make an increase in service quality and customer satisfaction until our services have become better than before.
If you have any problems please contact us via Social Media on:
IG & TW: @happyfresh_id,@happyfresh_my,@happyfresh_th
FB: HappyFresh_ID,Happy Fresh_MY,HappyFresh_TH
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- PT Icart Group Indonesia
- 137.2 MB
- Food & Drink
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Indonesian, Malay, Thai
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2023 PT Icart Group Indonesia